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PMB wont Download

SOLVED
profile.country.en_GB.title
masilve10
Visitor

PMB wont Download

I am trying to update PMB with the current version however everytime my PC finishes the download it tells me the connection to the download server failed.

I am not sure why this is happening but I had something similar with itunes, though I resolved this by editing the exclusions in Kaspersky. I have tried doing the same with PMB in Kaspersky but still no luck.

Any ideas?????

Thank you

The error msg is attached if it would help any one to help me!!!

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Thalamus.
Champion

Hi masilve10,

welcome to Questions & Answers..:smileyhappy:

Have you tried temporarily pausing Kaspersky protection and  then try downloading..:smileyconfused:

View solution in original post

4 REPLIES 4
profile.country.en_GB.title
Sam_e_p
New

Try downloading using PMB if you are downloading from the Sony Support Website. Run PMB, click on Help and click Check For Updates.

profile.country.GB.title
Thalamus.
Champion

Hi masilve10,

welcome to Questions & Answers..:smileyhappy:

Have you tried temporarily pausing Kaspersky protection and  then try downloading..:smileyconfused:

profile.country.nl_NL.title
ncornelisse
Visitor

Using Vista I have the same problem and I'm not using Kaspersky.

profile.country.en_GB.title
geoffalcock
Visitor

I had the same problem today using Windows 7.

Resolved by disconnecting Handycam from PC & pausing Kaspersky A/V.

HTH.

Geoff.

Newcastle upon Tyne