cannot download video shots from dsc-hx1 camera to PC

[hoddyimpex]

Hi All,

I have a dsc-hx1

I have previously been downloading both still and video shot without problem

Now I can only download stills

I have tried it both on XP ( my regular os ) and also on Win 7 but to no avail.

I have just reinstalled the PBS ( a number of times-- no change.

I have also tried to download with a new " camera - PC cable "  - no change.

Unfortunately, to me, this p[oints to a problem within the camera.

Question

Is this a common symptom  for this camera

Is it time to send to Sony for repair.

All responses welcome !!

[Mick2011 · Accepted solution]

Hi

Have you tried using an accessory card reader? They're cheap and easy to find and often sidestep camera connection issues.

Cheers

Mick