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WH1000XM3 DISTORT / POP IN BLUETOOTH MODE

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Nine1nch
Explorer

WH1000XM3 DISTORT / POP IN BLUETOOTH MODE

Hi

Can anyone tell me why my brand new

Wh1000mx3 headphones distort and pop on the right side through bluetooth mode?im running it through my samaung s7 edge galaxy phone and am

Astonished they cant handle lower level volume smartphone sound...i dont know whether they are faulty...or just cant handle the bass??? Again im amazed as ive just bought a pair of 11.99 Xiaomi Redmi Airdots 2 which at 5 percent of the sony price...embarasses them???? The cable connection is spot on soundwise...but i cant accept this performance for a lot of money....plus cos ive had them  4 months (mrs bought a month before my birthday) and used them just once....sadly 4 months after purchase...they cant be refunded and have been advised by currys i have to phone sony....

1 REPLY 1
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Win_88
Specialist

Hi @Nine1nch

 

Have you made sure the headphones are up to date? Don't forget you can calibrate Noise Cancelling using Sony Headphones Connect which may help if the issue only happens with NC on.

 

Win_88