Sony HT-ST5000, The apps don’t work

[Kobe-1]

Hi,  Everything is working perfectly but the apps, YouTube,Netflix No sound at all? Strange.

A1 l OLED ARC To Sony  HT-ST 5000 ARC

X800 UHD Player ------> Sony  HT-ST 5000

Sky Q ----------------> Sony HT-ST 5000

[EdwinaU]

Hi Kobe-1,

Please try these tips for troubleshooting if you have problems watching internet content on your TV.

Let us know if this helps.

Best wishes,

Ed

[Kobe-1]

Hi, It’s not the Internet I can watch Netflix But no sound