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KDl-42W829B

SOLVED
profile.country.GB.title
Innogy
Explorer

KDl-42W829B

Unable to view programs on bbc Iplayer.Message on the screen telling me.Something went wrong loading this programme a temporary problem.

5 On demand brings up a message Internet browser will be closed due to internal error.

Tried internet connections all working ok.

Other services accessible on apps,except Iplayer and 5 On Demand.

 

No idea regarding solution to problem.

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

HI

 

Ensure firmware is upto date on the TV
Goto the Network Settings and "Refresh Internet Content"

 

If that fails to work, I know its probably a pain in the butt, but.. Factory reset the TV - this tends to cure many problems.

 

Cheers

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

HI

 

Ensure firmware is upto date on the TV
Goto the Network Settings and "Refresh Internet Content"

 

If that fails to work, I know its probably a pain in the butt, but.. Factory reset the TV - this tends to cure many problems.

 

Cheers

profile.country.GB.title
Innogy
Explorer

Factory reset did the trick.

Thanks