If Sony are aware of this issue, they have not shared this with retailers or their own support technicians. I purchased a Sony KDL46W905a from John Lewis, but specified it had to be able to connect to Netflix and this was confirmed. Delivered 30/04/14. It is the only app that doesn't work! I wasted a day speaking to, and emailing, several support staff. None seemed aware of this issue. I provided screen shots, full data referred to before, updated software (direct to TV) etc. Can connect, wired and wirelessly using other devices in the same room, so could not see how it could be my internet connection. Still, followed directions to reboot my router (*2), performed a factory reset etc. Confirmed download speed 4.9 - 6 Mb/s Ended up contacting both my internet provider and Netflix, no further forward. Found this thread at the top of a goggle search. In my view, Sony are in breach of the Sale of Goods Act, at least for customers who were assured of Netflix functionality. Either correct the issue or supply a replacement functional model. Frustrating. Awaiting replies to 4 emails, sent over the last few days. Can any 46W905a connect to Netflix in the UK or elsewhere? If anyone has any luck, please let me know.
Sony - I am also happy for an engineer to visit, preferably with a functioning replacement TV, to exchange if he cannot sort the issue.
