Problem connecting to video internet on KDL-32EX713

[Mango99]

I have set up the Sony dongle to connect to my home hub, which it tells me was successful. But when I go to video internet download I get the following error message 'Configuration failed while connecting. There is no link. Please check cables.'

Can anybody explain?

[Pcadjb]

Hello,

           Sorry not an expert on this, but have you checked out the following on the Sony UK website?

http://sonycic.custhelp.com/app/answers/detail/a_id/1042/kw/uwa-br*/related/1

Hope it helps.

[evan121212]

i have also the same problem with my KDL 55EX503, it wont connect to the internet though im using a cable not wifi signal. did u get things sorted out? because mine is not yet done. thanks.

[Bladettes1981]

did  you get this sorted? please help! ive just posted a thread re same.....

[Mango99]

I used a cable to do the first installation which allowed the software to load. Since then the TV has worked fine with the dongle.

I hope that works for you.