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SEN hanging after update on KDL-55X853

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JohnnyD123
Explorer

SEN hanging after update on KDL-55X853

I tried to access the SEN today and it said it needed a software update, I said I didn't want it but instead of going into the SEN it dumped my back in TV mode.  I pressed SEN again and it asked for the update again.  I guess that means it's a mandatory update, so I let it update.  It updated successfully and rebooted, but now when I press SEN it just has the "Sony Entertainment Network" logo int he top left and a scrolling line (please wait) thing on the right.  But it never loads, it's just sitting there and not bringing up any apps or anything...

Any ideas how to fix it?

1 REPLY 1
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Catmambo
Contributor

Hi, just run a factory reset and that will usual flush any gremlins that have crept in as part of the update process.

thanks