Syncing a new hand controller

[lullington50]

I have purchased a new SONY Hand controller reference no RMT D250P in the hope that it would work on my SONY HD BOX reference no SVR-HDT500.
I don’t seem to be able to make the box come on or do anything with the new controller and wondered if you could help please.

[Sean_Mc]

Hi lullington50,

Welcome to the Sony Community.

Please get in touch with Sony Support for further help.

Thanks,

Sean Mc