I have a Sony HD EG5 locked,how to unlock?

[Rajputoss1]

Hi

i have a Sony HD EG5 (1 Terabyte),i have locked my 500gb data on that through password protection manager,but right now am unable to unlock that,whenever i click on the icon it runs and then disappears. Also tried to re-install the password protection manager but unable to select any directory to install (as it shows no option at all in hte dropdown list).

Desperately need help !!

[EdwinaU]

Hi Rajputoss,

Welcome to the community.

We will look into this and someone will update you when we find more information. Meanwhile, maybe some forum members will have some advice to share.

Best wishes,

Ed

[batee5]

Hi Rajputoss1,

Welcome to our community!

I can't think of another solution to this issue other than trying to format the hard drive which could resolve the issue.

Regards,

Batee5