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Modem Problem on PCG-GRZ615M???

marobindl
New

Modem Problem on PCG-GRZ615M???

Anybody help, I think I may have a problem with my modem, but how can I check it out.
My laptop will connect to the Internet, but after a few minutes (sometimes a couple, sometimes a lot longer) the connection speed dies off and then the line is dropped.
How can I find out if this is my modem, or my ISP or telephone line provider?
Also occasionally when I hang up the line is not dropped completely. I have to disconnect the telephone line to the laptop to get a dial tone back on my phone!

1 REPLY 1
profile.country.en_GB.title
kee-lo_
Member

You could ask on their forum (ISP) to see if it's your PC or the connection.