Reply
SRaza94
by Visitor 7 Posts
on August 2012
15 Replies - 6083 Views

VAIO keeps freezing!!!

HI guys,

my laptop is 2 years old, i've been having a problem with it whch has gotten worse over the last couple of moneths.

when i watch videos online it justs freezes, it sometimes says graphics driver didn't respond and was restarted..the laptop also heats up could this be the problem?...this problem has gotten worse, i have checked for updates in vaio update but there isn't any driver updates. what can i do to resolve this problem?

Could someone help me please?

thanks

Shan

vaio VPCEB1E0E

Reply
0 Kudos
randomfellow
Visitor 13 Posts

Re: VAIO keeps freezing!!!

have you thought about a fresh windows installation?

Reply
0 Kudos
garlangreeny
Visitor 25 Posts

Re: VAIO keeps freezing!!!

Sometimes, that actually works. Having a freshly installed Windows does the trick.

Reply
0 Kudos
KatherineYH
Visitor 96 Posts

Re: VAIO keeps freezing!!!

You should try running the windows check disk utility to locate bad sectors and recover readable data.

_______________

Life is too serious to be taken seriously https://imagicon.info/cat/12-13/text-smiley.png

Reply
0 Kudos
rich912
Expert 6,801 Posts

Re: VAIO keeps freezing!!!

Hi SRaza94,

High temperature may possibly be the problem. Can you download either PC Wizard or Core Temp and let us know the processor temperatures when viewing videos online or carrying out any processor intensive activity.

http://www.cpuid.com/softwares/pc-wizard.html

http://www.alcpu.com/CoreTemp/

Rich

Go n-éirí an bóthar leat
Reply
0 Kudos
SRaza94
Visitor 7 Posts

VAIO keeps freezing!!!

hi @katherine... i tried this but there were no bad scetors...any thing else??

Message was edited by: SRaza94

Reply
0 Kudos
SRaza94
Visitor 7 Posts

Re: VAIO keeps freezing!!!

Untitled10.png

this was whilst watching a youtube clip, i do think its an overheating issue because when it cools down slightly it carries on working.

Reply
0 Kudos
rich912
Expert 6,801 Posts

Re: VAIO keeps freezing!!!

Hi Shan,

Those temperatures are well within acceptable limits. If you constantly had temperatures of between 75 and 80 deg. it may have explained the problem.

There is a graphics driver update available for your model and if you have not already done so I suggest you install this.

http://www.sony.co.uk/support/en/product/VPCEB1E0E_T/updates

Rich

Go n-éirí an bóthar leat
Reply
0 Kudos
SRaza94
Visitor 7 Posts

Re: VAIO keeps freezing!!!

thanks rich...are you sure the drive update is for my model? no updates come on in vaio update, and my model is VPCEB1EOE and doesn't mention /T.

just want to make sure it's for my model.

thanks again

Reply
0 Kudos
rich912
Expert 6,801 Posts

Re: VAIO keeps freezing!!!

Hi Shan,

There are two  VPCEB1EOE models listed on the support site, a /T and /WI - this just refers to the colour, but you should be able to find your exact model reference in Vaio Control Centre.

That said both have the same update available. I can't explain why Vaio Update is not listing anything unless you already have the update installed.

Rich

Go n-éirí an bóthar leat
Reply
0 Kudos