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vaio update thinks im not connected to internet

dubcat
Visitor

vaio update thinks im not connected to internet

Hi - I am clicking on the vaio update icon (looks like a little text box with a lightening strike next to it) and all I get back is a message saying that,

"You are currently not connected to the Internet. Please connect and try again"

I am however connected to the internet. I am able to browse the web with internet explorer with no problems. Can anyone help?

Dub

4 REPLIES 4
chris_lewis
Visitor

could be the programme is being blocked by your firewall make sure its in the allowed list

profile.country.GB.title
rich912
Contributor

Hi dubcat and welcome to the forum.

Have you checked on Vaio-Link for a Help and Support fix/update?

Go n-éirí an bóthar leat
dubcat
Visitor

Thanks for the welcome to the forum :slight_smile:

Ok so things are working now. I created a share folder. This required me to enable a workgroup and coincidentally made changes to windows/norton firewall. I'm guessing a change to the firewall got things working from the above post.

Sheer luck on my part that it's working :slight_smile:

Dub

chris_lewis
Visitor

All good:smileyhappy:

C