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VPCF13C5E Battery problems

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andytl755
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VPCF13C5E Battery problems

Laptop will not function with only the battery connected.

Laptop functions correctly with only the power cord connected and also functions correctly when power and battery are connected - but battery does not charge.

 

I have now purchased two new batteries (a genuine Sony) and the original and the new ones all behave in the same way. I have cleaned contacts, I have reinstalled Windows 7 x64 (which is the original OS for my system)

 

Any ideas are gratefully appreciated

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

I might be best to contact Sony support here.

 

Let us know how you get on.

 

Best wishes,

M