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Iplayer disappeared after firmware upgrade

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DanMcHugh
Visitor
May 2012
May 2012

Iplayer disappeared after firmware upgrade

My bbc iplayer, lovefilm and other apps have disappeared after firmware upgrade. Has anyone else experienced this - very disappointed!

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Catmambo
Contributor
Contributor
May 2012
May 2012

Hi

You don't mention what device you are using, but what happens when you rescan for services? Assuming yor Internet connection is ok, its worth power cycling the device by simply unpluggin it for five minutes or so. Then reconnect everything and it should attempt to reconnect to the server and get a content list.

Also make sure you are running the latest firmware, and if none of the above work, carry out a factory reset and it should flush whatever glitch was causing the problem.


Thanks

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profile.country.en_GB.title
Catmambo
Contributor
Contributor
May 2012
May 2012

Hi

You don't mention what device you are using, but what happens when you rescan for services? Assuming yor Internet connection is ok, its worth power cycling the device by simply unpluggin it for five minutes or so. Then reconnect everything and it should attempt to reconnect to the server and get a content list.

Also make sure you are running the latest firmware, and if none of the above work, carry out a factory reset and it should flush whatever glitch was causing the problem.


Thanks

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