topic Re: Sony A1 OLED TV in Android TV

Sony A1 OLED TV

TomGwood — Sun, 21 Oct 2018 07:31:17 GMT

Hi all,

I'm wondering if anyone has a random blur after screen refresh?

Had the standard message for time to refresh, had TV a year so figures it's about right. Since then had a blur appear on screen. I've attached photo. Only visable when watching dark images or in a dark room. Very concerned as I've had no issues so far.

Please help!

Thanks!

Re: Sony A1 OLED TV

Pascale_F — Tue, 23 Oct 2018 18:51:56 GMT

Hi Tom,

Welcome to the community.

I'll see if I can find this out for you. Maybe someone else in the community can help in the meantime.

Thanks,

Pascale

Re: Sony A1 OLED TV

batee5 — Wed, 24 Oct 2018 14:38:39 GMT

Hi TomGwood,

Welcome to our community!

I'd recommend trying panel calibration again and panel refresh before reporting the issue to Sony as they could resolve the issue.

Here's how to do a panel calibration easily:

1. Make sure the TV is in "Retail Mode" settings: [HOME] >[Settings] >[Retail settings]

2. AC on then off (unplug and then plug in the power cord )

3. Reboot will last 10 minutes and the TV will go back into the menu.

4. Repeat step (2) three times.

And how to do a panel refresh:

[HOME] > [Settigns] >[TV - Picture & Display > [Expert panel settings ] > [Panel refresh].

Let us know if this improved the issue.

Cheers,

Batee5