topic Re: Registering a new product in Android TV

Registering a new product

sueb203 — Thu, 01 Feb 2018 09:02:25 GMT

I have been trying to register my new tv but find I can go no further than the make and model. I have a sound problem so need to register it. I have only had it 6 days. Can someone please help?

Re: Registering a new product

EdwinaU — Thu, 01 Feb 2018 20:35:56 GMT

Hi Sue,

It's probably best to contact support about this as there have been some issues with registration that they are working on. You'll find them here.

Cheers,
EdwinaU

Re: Registering a new product

Testcard — Tue, 04 Dec 2018 09:00:43 GMT

Sorry to resurrect an old thread, but I'm having exactly the same problem registering my new KD49XF9005. I can log in successfully, and enter the model name which is recognised with a green tick. However the remaining text boxes won't allow me to enter information about where/when purchased and so on. I've tried on a Mac, iPad and iPhone, all with the same result.