https://community.sony.co.uk/t5/android-tv/firmware-update/m-p/2545831#M32795 <P>Hi there,</P> <P>&nbsp;</P> <P>Welcome to the Sony Community.</P> <P>&nbsp;</P> <P>So I can try to help can you give me the full model of your Sony product?</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>&nbsp;</P> <P>Sean Mc</P> Tue, 11 Dec 2018 13:40:59 GMT Sean_Mc 2018-12-11T13:40:59Z https://community.sony.co.uk/t5/android-tv/firmware-update/m-p/2544924#M32762 <P>Plug pulled out during update and will now not update do I need get an engineer out to repair?</P> Sun, 09 Dec 2018 13:24:10 GMT https://community.sony.co.uk/t5/android-tv/firmware-update/m-p/2544924#M32762 Gazman07 2018-12-09T13:24:10Z https://community.sony.co.uk/t5/android-tv/firmware-update/m-p/2545831#M32795 <P>Hi there,</P> <P>&nbsp;</P> <P>Welcome to the Sony Community.</P> <P>&nbsp;</P> <P>So I can try to help can you give me the full model of your Sony product?</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>&nbsp;</P> <P>Sean Mc</P> Tue, 11 Dec 2018 13:40:59 GMT https://community.sony.co.uk/t5/android-tv/firmware-update/m-p/2545831#M32795 Sean_Mc 2018-12-11T13:40:59Z