https://community.sony.co.uk/t5/android-tv/kdl-40wd653-all-apps-stopped-working/m-p/2551360#M32961 <P>Finally fixed by doing a factory reset</P> Wed, 26 Dec 2018 14:10:45 GMT 69mollers69 2018-12-26T14:10:45Z https://community.sony.co.uk/t5/android-tv/kdl-40wd653-all-apps-stopped-working/m-p/2546063#M32800 <P>Recently all apps have stopped working.</P><P>I have updated to software 8.216</P><P>Have unplugged Tv and router</P><P>Apps still not working</P><P>Get error message:</P><P>The system has encountered an error.</P><P>Please try again later. If the problem persists, contact Sony. &lt;2200&gt;</P><P>&nbsp;</P><P>Seriously fed up with Sony</P> Tue, 11 Dec 2018 21:41:05 GMT https://community.sony.co.uk/t5/android-tv/kdl-40wd653-all-apps-stopped-working/m-p/2546063#M32800 69mollers69 2018-12-11T21:41:05Z https://community.sony.co.uk/t5/android-tv/kdl-40wd653-all-apps-stopped-working/m-p/2546343#M32809 <P>Hi <a href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/788018">@69mollers69</a> and welcome to the Community <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P> <P>&nbsp;</P> <P>If you have already tried a reset / disconnecting the</P> <P>power for 2 minutes and reconnecting with no luck then its probably best you</P> <P>contact Support on <SPAN><A href="tel:02073652810" target="_blank">+44 (0) 2073652810</A></SPAN></P> <P>&nbsp;</P> Wed, 12 Dec 2018 16:42:03 GMT https://community.sony.co.uk/t5/android-tv/kdl-40wd653-all-apps-stopped-working/m-p/2546343#M32809 jumpsuit 2018-12-12T16:42:03Z https://community.sony.co.uk/t5/android-tv/kdl-40wd653-all-apps-stopped-working/m-p/2551360#M32961 <P>Finally fixed by doing a factory reset</P> Wed, 26 Dec 2018 14:10:45 GMT https://community.sony.co.uk/t5/android-tv/kdl-40wd653-all-apps-stopped-working/m-p/2551360#M32961 69mollers69 2018-12-26T14:10:45Z