topic Re: Demand 5 disappeared in Android TV

Demand 5 disappeared

Fisky26 — Mon, 04 Feb 2019 22:41:19 GMT

I don't know if anyone is having issues with Demand 5 on Sony TV KDL48WD653 as mine has disappeared from the apps. I know they were going to get rid of Demand 5 and reinstall it with My5. But this is not coming up on the apps so how do we download this?

Re: Demand 5 disappeared

Sean_Mc — Wed, 06 Feb 2019 10:10:01 GMT

Hi there,

Have you checked that your TV has the latest software update?

You can see more details on how to perform this here.

Let me know how you get on?

Best wishes,

Sean Mc

Re: Demand 5 disappeared

Fisky26 — Wed, 06 Feb 2019 13:09:45 GMT

Hello,

Yes I have and it says software is upto date! As my software updates is selected to 'on' so it automatically downloads new software.

Don't know how else to get My5 installed on since the Demand 5 disappearing.

Wonder if anybody knows what else I can do?

Re: Demand 5 disappeared

stormyuk — Wed, 06 Feb 2019 13:15:53 GMT

Looks like your TV is no longer supported. 😞

https://www.sony.co.uk/electronics/support/articles/00204676

Re: Demand 5 disappeared

Win_88 — Thu, 07 Feb 2019 16:29:33 GMT

Hi Fisky26 ,

As stormy mentioned, Damand 5 was discontinued on some older models.

Win_88