topic Re: Sony Bravia A1 KD55a1 Crashing Issue Problem in Android TV

Sony Bravia A1 KD55a1 Crashing Issue Problem

Mr_Sam — Sun, 18 Feb 2018 20:34:42 GMT

Can anyone help identify this problem? The TV is pretty much new and keeps crashing. Can go a few weeks without doing it, then it happens, its crashes and restarts and then it'll keep doing it every 40 mins or so. Ive tried factory resets etc, all latest updates downloaded, its like something in the TV trips, makes a loudish click noise, green (sometimes plain something stripey with purple) and then turns off and back on. Happens no matter what content source, e.g built in netflix, ps3, firestick, happens without any hdmi's plugged in as well.

Any help greatly appeciated!!

Many thanks.

Sam

https://youtu.be/FSQwNA9cKJY

Re: Sony Bravia A1 KD55a1 Crashing Issue Problem

Sean_Mc — Mon, 19 Feb 2018 16:24:48 GMT

Hi Sam,

Welcome to the Sony Community.

Please get in touch with Support here for help.

Thanks,

Sean Mc

Re: Sony Bravia A1 KD55a1 Crashing Issue Problem

ducehuynh — Thu, 26 Dec 2019 18:49:46 GMT

My Bravia KD55 A1 TV crashes daily, often 3 times a day and required to be recalibrated on each occasion. Can you please advise how this issue can be rectified? Many thanks