topic Remote not working since update in Android TV

Remote not working since update

Ibonney — Sat, 22 Feb 2020 18:58:04 GMT

I Have recently done an update on my Sony Tv and now having problems.

when I try to turn the tv on after being switch off overnight this won’t work.

i turn the tv off on the socket and leave for a while but this makes no difference.

The only way to get the Tv on is to turn my sky box off and back on which seems to get the remote working.

please help

Re: Remote not working since update

LightFoot — Sat, 22 Feb 2020 19:17:24 GMT

@Ibonney wrote:
I Have recently done an update on my Sony Tv and now having problems.
when I try to turn the tv on after being switch off overnight this won’t work.
i turn the tv off on the socket and leave for a while but this makes no difference.
The only way to get the Tv on is to turn my sky box off and back on which seems to get the remote working.
please help

Hi @Ibonney Would you please let us know the full model number of your TV (it will start with KD). Thanks.

Re: Remote not working since update

Pumprock — Sun, 23 Feb 2020 09:21:55 GMT

Same here. Model KD55XF90. If I turn it off at the plug and back on it seems ok until the next morning. Also only started doing this since the update.