topic Rif.: TV Panel Refresh in Android TV

TV Panel Refresh

Demchuck — Wed, 18 Mar 2020 23:56:24 GMT

Hi I have a AF8 and I keep getting a panel to refresh the tv panel most nights since the new update is this a fault with the tv update

Can anyone help

Thanks

Rif.: TV Panel Refresh

rooobb — Thu, 19 Mar 2020 10:18:43 GMT

How many working hour your panel have? Did you ever accepted to refresh it?

Rif.: TV Panel Refresh

Demchuck — Thu, 19 Mar 2020 10:43:42 GMT

Hi I had this TV since Nov 2018 and it the first time this as happen.What I did was to select fresh now and turned the TV off,next morning the TV was working ok then last night it happen again So can u tell me the correct way of refreshing my TV please

Thank's for your help

Rif.: TV Panel Refresh

rooobb — Thu, 19 Mar 2020 10:47:59 GMT

Did you turn off the TV or the TV turned off by itself? Have you got any message stating that it was the procedure finished right? It takes if I remember well about an hour.

The procedure is suggested by the tv aprox every 2000 hours of usage.

You may try another time to confirm it and leave the tv working without touching it. In case it does not solve, contact the support and do not try anymore because refreshing too many times the panel can lead to wearing it too fast

Rif.: TV Panel Refresh

Demchuck — Thu, 19 Mar 2020 11:02:07 GMT

Not sure but had TV since Nov 18 and this the first time it's been doing and we r pensioner so it's on alot per day

Rif.: TV Panel Refresh

Demchuck — Thu, 19 Mar 2020 11:07:56 GMT

Turn TV off with the TV remote and no message to say its I have done a refresh again and the TV turned it self off so I am leaving it off until 1200 that will b 1.30 hrs the TV will b off

Rif.: TV Panel Refresh

rooobb — Thu, 19 Mar 2020 11:10:26 GMT

If you want you may check the usage by following this procedure:

First power off your TV using the remote, then press following buttons quickly on your TV remote:

Display (or i+) + 5 + Volume down + Power

It will show 3 number of which the first one should be the panel usage hours count

Rif.: TV Panel Refresh

Demchuck — Thu, 19 Mar 2020 12:47:46 GMT

Hi I have now sorted it hopefully this time I selected refresh now let the TV shut down it self left the TV off for 1.15hr to make sure turn TV back on with the TV remote and up came a message your tv as been refresh successful I am just hoping tonight it does not come back on asking me to refresh

Thank for your help

Rif.: TV Panel Refresh

rooobb — Thu, 19 Mar 2020 14:40:44 GMT

you are welcome!

Rif.: TV Panel Refresh

Demchuck — Thu, 26 Mar 2020 07:06:54 GMT

Hi It had 2003hrs and after looking it refresh ok so thanks for your help

Re: TV Panel Refresh

Bugalugs — Sun, 29 Mar 2020 16:55:26 GMT

Hi I’ve got a 55” AF8 and since last night we have been getting a panel refresh notification. We’ve tried refresh now last night and this morning the message came back unsuccessful. We’ve tried a manual refresh this morning and still we can’t get rid of the message. HELP

Re: TV Panel Refresh

rooobb — Sun, 29 Mar 2020 17:19:09 GMT

If it says unsuccessfully it is correct that it tries again...let it works for an hour at least

Re: TV Panel Refresh

Bugalugs — Sun, 29 Mar 2020 17:21:33 GMT

We have. We left it for 6 hours overnight and another 3 this morning. And it still came back up this afternoon.

Re: TV Panel Refresh

Bugalugs — Sun, 29 Mar 2020 19:53:31 GMT

No solution found. Still getting the messages

Re: TV Panel Refresh

46doohanok — Thu, 07 May 2020 13:58:33 GMT

I have same TV same issue it’s really annoying it just crashes every time I get red light flashing 6 times

Re: TV Panel Refresh

rooobb — Thu, 07 May 2020 14:24:43 GMT

if you get red flashes you have an hardware problem and should contact a service