https://community.sony.co.uk/t5/android-tv/kd-55xh8196-no-sound-on-britbox/m-p/3752984#M50601 <P>Hi RayB73, try a soft reset by pressing the power button on the remote or 5 secs, let me know if it worked.</P> Thu, 07 Jan 2021 09:49:30 GMT HannahEd01 2021-01-07T09:49:30Z https://community.sony.co.uk/t5/android-tv/kd-55xh8196-no-sound-on-britbox/m-p/3749356#M50381 <P>Hi</P><P>&nbsp;</P><P>After watching Netflix switched to BritBox but there was no sound, I checked other apps however there was no issue with the sound, also checked the BritBox app on line and the sound was working fine, any suggestions at all ?</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>Ray</P> Wed, 30 Dec 2020 21:23:50 GMT https://community.sony.co.uk/t5/android-tv/kd-55xh8196-no-sound-on-britbox/m-p/3749356#M50381 RayB73 2020-12-30T21:23:50Z https://community.sony.co.uk/t5/android-tv/kd-55xh8196-no-sound-on-britbox/m-p/3752984#M50601 <P>Hi RayB73, try a soft reset by pressing the power button on the remote or 5 secs, let me know if it worked.</P> Thu, 07 Jan 2021 09:49:30 GMT https://community.sony.co.uk/t5/android-tv/kd-55xh8196-no-sound-on-britbox/m-p/3752984#M50601 HannahEd01 2021-01-07T09:49:30Z