topic KD55AG recent software update in Android TV

KD55AG recent software update

ksbeck — Tue, 19 Jan 2021 11:54:54 GMT

Recent update software to version PKG6.4960.0628EUA, have now lost the Teletext function from BBC and the connected services RED Button function, also minor differences with the Quick Change Input func tion i.e. no ITV Hub select, have to use the YouView Icon. Teletext and Red Button work on Humax set top box.

Is this the new normal?

Re: KD55AG recent software update

Win_88 — Tue, 26 Jan 2021 16:55:02 GMT

I'm not sure but have you tried re-tuning the channels just in case? I hear BBC are sorting some issues since the last update so this may be related

Re: KD55AG recent software update

ksbeck — Wed, 27 Jan 2021 08:23:56 GMT

Have done restart, cleared cache then done factory reset. Set everything up again digital tuning iplayers etc. still no teletext on BBC, Red and Green button on BBC work OK. Have tried with only the digital aerial to set still no teletext. Only way to get teletext is through Humax set top box.

Re: KD55AG recent software update

Win_88 — Wed, 27 Jan 2021 17:44:18 GMT

Try updating to 6.5016: https://www.sony.co.uk/electronics/support/oled-tvs-android-a9g_ag9-series/kd-55ag9/downloads/00017127