topic Betreff: XH92 with Xbox series x "Your TV setup doesn't support 4K UHD at 120Hz" in Android TV

XH92 with Xbox series x "Your TV setup doesn't support 4K UHD at 120Hz"

Dosega — Thu, 25 Mar 2021 20:53:19 GMT

Hi,

Does anyone have the same issue with Xbox series X connection?

My TV is a bravia 55XH92 it suppose to support 4k at 120Hz but in my Xbox settings it says "Your TV setup doesn't support 4K UHD at 120Hz"

All the forums says I should use the HDMI port 3 or 4, however on my TV port 3 is HDMI arc and if I try to set it up on that it just got worse (same on the port 4).

Anybody has a solution for that?

Betreff: XH92 with Xbox series x "Your TV setup doesn't support 4K UHD at 120Hz"

IamNic — Thu, 25 Mar 2021 21:30:21 GMT

Hello @Dosega,

did you update your TV to the latest firmware? Do you use a fast enough HDMI cable?

- Nic

Betreff: XH92 with Xbox series x "Your TV setup doesn't support 4K UHD at 120Hz"

Hawtin1584 — Mon, 29 Mar 2021 06:08:23 GMT

Go into settings on the tv and make sure hdmi 3 and 4 is in enhanced format for 120hz. Also you have to use a hdmi 2.1 cable. You can’t use a normal hdmi cable. Hope that helps. I would use hdmi 4 port.

Betreff: XH92 with Xbox series x "Your TV setup doesn't support 4K UHD at 120Hz"

Dosega — Tue, 30 Mar 2021 18:53:21 GMT

Hi,

Yes it's up to date and I used the ultra high speed hdmi what came with the xbox, however it turned out on port 4 I didnt set the hdmi format to enhanced, since I did it's all good. Thanks for your help.

Betreff: XH92 with Xbox series x "Your TV setup doesn't support 4K UHD at 120Hz"

Dosega — Tue, 30 Mar 2021 18:55:06 GMT

Hi,

Thank you very much, that's exactly what I did after I spent 4hours to watching YouTube videos. Since I set it to enhanced it's works perfectly fine.

Betreff: XH92 with Xbox series x "Your TV setup doesn't support 4K UHD at 120Hz"

IamNic — Wed, 31 Mar 2021 15:57:54 GMT

Hello @Dosega,

thank you for the followup - glad the suggestion from @Hawtin1584 resolved your issue.

- Nic