topic Re: Live spider in between LCD and outer screen in Android TV

Live spider in between LCD and outer screen

WerkGuy — Sun, 16 Aug 2020 08:28:31 GMT

Hi everyone, woke up this morning to find a Spider crawling around inside my TV (inbetween the LCD and outer screen). Its about 0.5cm across so pretty annoying when it runs over a light part of the screen. I was always under the impression that the screens were sealed to stop dust and other such particles getting onto the LCD panel.

TV is about 9 months old

Does anyone know if there is any way to remove said spider or if this can be done under warranty (due to faulty seal or something)?

Re: Live spider in between LCD and outer screen

WerkGuy — Sun, 16 Aug 2020 08:30:05 GMT

TV is

KD-49XG8096

Re: Live spider in between LCD and outer screen

EUSupport_EN — Wed, 19 Aug 2020 15:11:53 GMT

Hi @WerkGuy

Unplug the TV and try to put it in a dark room with one light source. Insects are attracted to light so it may crawl out.

Win_88

Re: Live spider in between LCD and outer screen

hakaziz — Sun, 04 Oct 2020 10:15:59 GMT

I have the same problem. Spider in middle of screen... When I tap the screen it wiggles around but doesn't move.

I would say this is a design fault and have raised a case with Sony

Re: Live spider in between LCD and outer screen

hakaziz — Sun, 04 Oct 2020 10:17:02 GMT

What happened with this WerkGuy?

Re: Live spider in between LCD and outer screen

iqbalibrahim1992 — Sun, 22 Aug 2021 01:37:00 GMT

I too would like to know what the outcome was. I've got the same issue with my KD55XE8596. Thought it was a fly on the screen, tried to move it off and realised it was under the screen. A very small spider seems to have made his way through between the LCD and the outer panel. It's very small, around 5mm or so.

Re: Live spider in between LCD and outer screen

Rumplestilskin — Sun, 22 Aug 2021 07:29:41 GMT

I also have a spider in my Sony TV screen. It's dead now. The TV is only 14 months old. Sony were no help, just kept saying out of warranty. I think it must be a design fault. Only course of action now. DON'T BUY A SONY TV.

Re: Live spider in between LCD and outer screen

hakaziz — Sun, 22 Aug 2021 09:41:44 GMT

Mine had a 3 year warranty.

Sony replaced my TV with another one after following their instructions

Re: Live spider in between LCD and outer screen

marinersgas — Sun, 12 Sep 2021 15:15:20 GMT

Hi, I have the same issue on a Bravia TV KD-43X7052 purchased in May. Spider has appeared on screen and has died. It's annoying and I would have thought impossible if this was manufactured correctly. Who did you contact to resolve this and get a replacement?

Re: Live spider in between LCD and outer screen

hakaziz — Sun, 12 Sep 2021 15:29:32 GMT

I believe I raised a case online... Through the Sony UK 'support page' and then through 'book a repair'. That gets the ball rolling.