topic Re: XR75Z9J Price reduced by £700 in 2 months in Android TV

XR75Z9J Price reduced by £700 in 2 months

u695430 — Wed, 08 Dec 2021 08:09:36 GMT

Hello all, I was hoping for some advise please. I purchased The Newly released Sony XR75Z9J at the price of £7,999.00 and to my disbelief within 2 months the price plummeted to £7,299.00. i could understand if the Tv had been on the market for a year or so but not 2 months. Is there any point in making a complaint or not and who to?

Thank you kind regards.

Re: XR75Z9J Price reduced by £700 in 2 months

jumpsuit — Wed, 08 Dec 2021 17:07:03 GMT

Hi @u695430 and welcome to the Community

Can I just check if you mean the XR85Z9JU?

Secondly may I ask who you purchased it from?

Re: XR75Z9J Price reduced by £700 in 2 months

u695430 — Wed, 08 Dec 2021 17:29:41 GMT

Hi jumpsuit

many thanks for message

No definitely the Sony Bravia XR

Master series XR 75Z9J (2021)

and I purchased from Sony Centre Leeds

any advice much appreciated

cheers

Re: XR75Z9J Price reduced by £700 in 2 months

jumpsuit — Thu, 09 Dec 2021 11:08:47 GMT

Hi again

I'm a little confused as the model you say you have was never £7,999.00.

The XR75Z9J price is only £5,299 from Sony currently

(unless you made a mistake when typing your original post and you meant £5,999

instead of £7,999 etc.)

In all honesty retailers have the right to lower their prices but have you contacted the store

to raise the issue with them?

Jumpy

Re: XR75Z9J Price reduced by £700 in 2 months

u695430 — Thu, 09 Dec 2021 12:50:35 GMT

Hi Jumpy

silly me you are right it was £6999.00 when I bought and then reduced. I have made contact and

I am satisfied with the reply that it was out of their control

thanks for your help

Rob

Re: XR75Z9J Price reduced by £700 in 2 months

jumpsuit — Thu, 09 Dec 2021 13:04:12 GMT

You're welcome Rob

Sorry you had to take a bit of a hit on it 😞

Jumpy

Re: XR75Z9J Price reduced by £700 in 2 months

u695430 — Thu, 09 Dec 2021 19:42:26 GMT

Yeah hurts the pocket Jumpy

you helped soften the blow

yours in solidarity

Rob 😊

Re: XR75Z9J Price reduced by £700 in 2 months

jumpsuit — Fri, 10 Dec 2021 12:04:35 GMT

Hi again

One idea for you in the future is to buy online as you get 14 days to return an item.

"Sony Centres Online Returns Policy

We offer a 14 day returns guarantee, which means that if for any reason you are not entirely satisfied with your purchase you can return it to us in its original condition within 14 days of the date you received the goods, and we will issue a full refund of the original purchase price paid. The only condition of this policy is that the return meets the following requirements*

Returned products are undamaged and show no signs of wear.

Products are returned in the condition you received them including all packaging, accessories and manuals."

It wouldn't have helped in your case as it was 2 months but at least forewarned is forearmed 🙂

Jumpy

Re: XR75Z9J Price reduced by £700 in 2 months

Anonymous — Wed, 15 Dec 2021 19:16:27 GMT

Hey there,

Sorry about that! It must've hurt, but If you're enjoying the TV, maybe that would soften the blow?

Cheers.