topic Re: Inputs screen always displayed on switch-on in Android TV

Inputs screen always displayed on switch-on

pec771 — Tue, 08 Feb 2022 22:35:29 GMT

As per the thread title. Every time I switch on the tv (KD-49XG8096) the inputs screen is displayed instead of the television. It always points to the HDMI-1 channel even though there's nothing plugged in there. I only have a soundbar attached which is in the HDMI-3 (ARC) Audio input. What gives? It's more of a nuisance than a major problem but annoying all the same. Anyone got any idea how how to solve this issue?

Thanks.

Re: Inputs screen always displayed on switch-on

pec771 — Fri, 11 Feb 2022 07:44:15 GMT

Anybody?

Betreff: Inputs screen always displayed on switch-on

IamNic — Fri, 11 Feb 2022 16:15:06 GMT

Hello @pec771,

on my (Google TV) I have a setting for what the TV should do after it is switched on. Maybe your TV has a similar setting hidden in the options.

- Nic

Betreff: Inputs screen always displayed on switch-on

pec771 — Fri, 11 Feb 2022 19:13:58 GMT

Cheers. Had a look last night but couldn't find anything. Will try again.

Re: Inputs screen always displayed on switch-on

HannahEd01 — Tue, 15 Feb 2022 14:32:43 GMT

Hey pec771, do you turn the TV off on that? If no, try unplugging the TV and the external devices for a couple of minutes then give it another try.

Re: Inputs screen always displayed on switch-on

pec771 — Thu, 17 Feb 2022 23:02:33 GMT

Hi Hannah. I switch the TV on/off with the remote. It's always on the TV channel when I switch off at night. I unplugged the TV last week and forgot about it for 24 hours! No change, sadly. I don't think I unplugged the soundbar though, would that help?

Re: Inputs screen always displayed on switch-on

pec771 — Fri, 18 Feb 2022 23:30:32 GMT

Hi @HannahEd01. I switch the TV on/off with the remote. It's always on the TV channel when I switch off at night. I unplugged the TV last week and forgot about it for 24 hours! No change, sadly. I don't think I unplugged the soundbar though, would that help?

Re: Inputs screen always displayed on switch-on

HannahEd01 — Wed, 23 Feb 2022 13:34:51 GMT

Yes, try that ans any other external device as well. ^^

Re: Inputs screen always displayed on switch-on

pec771 — Wed, 23 Feb 2022 23:28:34 GMT

Nah, no difference I'm afraid. I'm baffled.

Re: Inputs screen always displayed on switch-on

Anonymous — Fri, 25 Feb 2022 13:31:07 GMT

Hi @pec771, That might be a software glitch, have you tried checking the software version on your device?

You can update it through the system software update option on the help menu.

Re: Inputs screen always displayed on switch-on

pec771 — Fri, 25 Feb 2022 17:19:07 GMT

I think it's up to date. Tried last week and it said no updates were available.

Re: Inputs screen always displayed on switch-on

HannahEd01 — Wed, 02 Mar 2022 15:46:41 GMT

Hey pec771, can you post the current software version? Press Help on the remote to get it.

Re: Inputs screen always displayed on switch-on

pec771 — Fri, 04 Mar 2022 00:01:26 GMT

Version 9 make any sense? There used to be more detail but settings seem to have changed since last update. Will have a better look tomorrow.

Re: Inputs screen always displayed on switch-on

HannahEd01 — Fri, 04 Mar 2022 16:24:02 GMT

Hey pec771, you can get it from the Help menu, just press help on the remote it should be on the upper part of the screen.

Re: Inputs screen always displayed on switch-on

pec771 — Sat, 05 Mar 2022 13:49:40 GMT

PKG6.7165.0360EUA

Re: Inputs screen always displayed on switch-on

HannahEd01 — Thu, 10 Mar 2022 16:57:09 GMT

Hey pec771, try to reset the TV to the factory settings, let me know if that help.

Re: Inputs screen always displayed on switch-on

pec771 — Thu, 10 Mar 2022 22:37:36 GMT

OK, will have a bash at that tomorrow. Thanks.

Re: Inputs screen always displayed on switch-on

HannahEd01 — Tue, 15 Mar 2022 12:59:32 GMT

Hey pec771, what happened? Did it resolve the issue?

Re: Inputs screen always displayed on switch-on

pec771 — Tue, 15 Mar 2022 14:41:52 GMT

'fraid not. Out of options here. Very odd.

Re: Inputs screen always displayed on switch-on

HannahEd01 — Wed, 16 Mar 2022 13:23:20 GMT

@ pec771, I say contact Sony, this doesn't seem to be right.