topic Youtube app broken. in Android TV

Youtube app broken.

GuyMiddleton — Tue, 12 Apr 2022 19:40:34 GMT

The Youtube app seems to be broken.

No menus available, making it net to useless.

Any ideas?

Re: Youtube app broken.

LightFoot — Tue, 12 Apr 2022 20:05:11 GMT

Hi @GuyMiddleton

The starting point for any enquiry is the full model number of your TV. The software/firmware version also helps.

Re: Youtube app broken.

ericdere — Tue, 12 Apr 2022 20:23:51 GMT

I have the same problem occurring just this last hour. KD-43XE8099. I tried forcing shutdown of the app and clearing data, but that did not help.

Re: Youtube app broken.

Khrumz — Tue, 12 Apr 2022 20:44:03 GMT

My parents are also seeing this issue on their TV, which they predominately use for Youtube. I hope this gets sorted asap.

FYI: I done a factory reset and the issue is still there.

Model: KD-55X7052

Software: v8.909-1000-2.700-0002

Re: Youtube app broken.

GuyMiddleton — Tue, 12 Apr 2022 20:58:33 GMT

It is on all Android versions with up to date app.
Hence posting in Android TV section.

Re: Youtube app broken.

GuyMiddleton — Tue, 12 Apr 2022 21:01:55 GMT

In fact, Youtube is broken on everything currently.

All browers, LG Oled, Mac, PC etc.

Re: Youtube app broken.

Khrumz — Tue, 12 Apr 2022 21:26:12 GMT

Sorry, didn't realised this was only for Android TV's. My TV is a non - Android TV.

Re: Youtube app broken.

christeralund — Tue, 12 Apr 2022 21:36:49 GMT

I think it is something wrong with youtubes service, according to downdetector a lot of people have issued problem with their service. I will wait until tomorrow and see if it works then.

I updated the firmware on my TV and reinstalled the app two times, cleared cache, rebooted the tv etc.. No success there. So, as i mentioned, i think the problem is at youtube itself.

Re: Youtube app broken.

ericdere — Wed, 13 Apr 2022 04:24:12 GMT

They fixed it. I could see menus this morning.