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    <title>topic Re: A80L panel refresh problem in Android TV</title>
    <link>https://community.sony.co.uk/t5/android-tv/a80l-panel-refresh-problem/m-p/3956121#M64296</link>
    <description>&lt;P&gt;If it is saying it only takes 10 minutes then why not try it out.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have a XR43A90K which I have had for nearly 2 years and have not used the Pixel Refresh.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have however performed pixel calibration, the procedure is outlined below.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;After 10 months I was very disappointed to notice that my TV was showing signs of image retention. The Channel 4 logo was noticeable at the top left of the screen and there were horizontal darker bars across the bottom of the screen, probably due to me having the&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;subtitles activated.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;To get rid of this I performed a manual pixel calibration by following this procedure.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Press Settings on the remote, Settings on screen&amp;gt; System&amp;gt; (scroll all the way down) Retail Mode Settings click right and switch Demo Mode On, this will also switch Picture reset on, more of that later.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Power the TV down and unplug the TV.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Wait about 30 seconds and plug the TV back in.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Power on the TV and wait about 2 to 3 minutes.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;You should then see a grey box asking you if you want to start the pixel calibration, press Start.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The panel will switch off and begin the calibration, this takes about 10 minutes, be patient..&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Keep being patient, it looks as though nothing is happening but it is.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;When done the panel will switch back on.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Repeat this process 3 more times.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Switch off Demo Mode.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Because Picture reset was switched on then you will now have to go into the Picture settings&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;and change them back to what they were before you performed the calibration, so make notes&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;beforehand or take photos of your picture settings. &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Unfortunately you need to do this for all other devices you use with the TV which&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;are connected via HDMI or USB.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Doing this got rid of any sign of the Channel 4 logo and the darker bars at the bottom of the screen and about a &amp;nbsp;year on from that I have had no signs of image retention.&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Sun, 22 Sep 2024 12:58:51 GMT</pubDate>
    <dc:creator>daveyh64</dc:creator>
    <dc:date>2024-09-22T12:58:51Z</dc:date>
    <item>
      <title>A80L panel refresh problem</title>
      <link>https://community.sony.co.uk/t5/android-tv/a80l-panel-refresh-problem/m-p/3956116#M64295</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm trying to do a panel refresh due to image retention, but I only have the option of doing a 10 minute refresh.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Is there any way to get access to the 1 hour refresh?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 22 Sep 2024 11:55:46 GMT</pubDate>
      <guid>https://community.sony.co.uk/t5/android-tv/a80l-panel-refresh-problem/m-p/3956116#M64295</guid>
      <dc:creator>TheBond3523</dc:creator>
      <dc:date>2024-09-22T11:55:46Z</dc:date>
    </item>
    <item>
      <title>Re: A80L panel refresh problem</title>
      <link>https://community.sony.co.uk/t5/android-tv/a80l-panel-refresh-problem/m-p/3956121#M64296</link>
      <description>&lt;P&gt;If it is saying it only takes 10 minutes then why not try it out.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have a XR43A90K which I have had for nearly 2 years and have not used the Pixel Refresh.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have however performed pixel calibration, the procedure is outlined below.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;After 10 months I was very disappointed to notice that my TV was showing signs of image retention. The Channel 4 logo was noticeable at the top left of the screen and there were horizontal darker bars across the bottom of the screen, probably due to me having the&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;subtitles activated.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;To get rid of this I performed a manual pixel calibration by following this procedure.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Press Settings on the remote, Settings on screen&amp;gt; System&amp;gt; (scroll all the way down) Retail Mode Settings click right and switch Demo Mode On, this will also switch Picture reset on, more of that later.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Power the TV down and unplug the TV.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Wait about 30 seconds and plug the TV back in.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Power on the TV and wait about 2 to 3 minutes.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;You should then see a grey box asking you if you want to start the pixel calibration, press Start.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The panel will switch off and begin the calibration, this takes about 10 minutes, be patient..&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Keep being patient, it looks as though nothing is happening but it is.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;When done the panel will switch back on.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Repeat this process 3 more times.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Switch off Demo Mode.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Because Picture reset was switched on then you will now have to go into the Picture settings&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;and change them back to what they were before you performed the calibration, so make notes&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;beforehand or take photos of your picture settings. &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Unfortunately you need to do this for all other devices you use with the TV which&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;are connected via HDMI or USB.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Doing this got rid of any sign of the Channel 4 logo and the darker bars at the bottom of the screen and about a &amp;nbsp;year on from that I have had no signs of image retention.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 22 Sep 2024 12:58:51 GMT</pubDate>
      <guid>https://community.sony.co.uk/t5/android-tv/a80l-panel-refresh-problem/m-p/3956121#M64296</guid>
      <dc:creator>daveyh64</dc:creator>
      <dc:date>2024-09-22T12:58:51Z</dc:date>
    </item>
    <item>
      <title>Re: A80L panel refresh problem</title>
      <link>https://community.sony.co.uk/t5/android-tv/a80l-panel-refresh-problem/m-p/3956601#M64330</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/376038129"&gt;@TheBond3523&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can try these steps [HOME] &amp;gt; [Settings] &amp;gt; [TV - Picture &amp;amp; Display &amp;gt; [Expert panel settings] &amp;gt; [Panel refresh]. It may take approximatively one hour to complete.&lt;/P&gt;
&lt;P&gt;Do not set the TV in Demo mode for this step&lt;/P&gt;</description>
      <pubDate>Fri, 27 Sep 2024 17:00:31 GMT</pubDate>
      <guid>https://community.sony.co.uk/t5/android-tv/a80l-panel-refresh-problem/m-p/3956601#M64330</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2024-09-27T17:00:31Z</dc:date>
    </item>
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