topic Green screen in Android TV https://community.sony.co.uk/t5/android-tv/green-screen/m-p/3981010#M66092 <P>Hi there, new to this community and hoping someone can give me so feedback.</P><P>&nbsp;</P><P>I am concerned my TV has got water damage (from a leak), it was working but now it just shows a green screen.&nbsp; I have followed the factory reset instructions (ensure powered off for at least 30 seconds, hold in power and volume up and down and then plug-in) and after about the indicated 30 seconds the screen comes on (green) and there is some peaceful music playing but nothing else.&nbsp; Is the TV dead (it feels as if it is)?&nbsp; I have attached a photo of what it looks like.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8602.jpeg" style="width: 1200px;"><img src="https://community.sony.co.uk/t5/image/serverpage/image-id/502283iA2FCC00A0CA5F094/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8602.jpeg" alt="IMG_8602.jpeg" /></span></P> Tue, 05 Aug 2025 16:40:49 GMT smithers197 2025-08-05T16:40:49Z Green screen https://community.sony.co.uk/t5/android-tv/green-screen/m-p/3981010#M66092 <P>Hi there, new to this community and hoping someone can give me so feedback.</P><P>&nbsp;</P><P>I am concerned my TV has got water damage (from a leak), it was working but now it just shows a green screen.&nbsp; I have followed the factory reset instructions (ensure powered off for at least 30 seconds, hold in power and volume up and down and then plug-in) and after about the indicated 30 seconds the screen comes on (green) and there is some peaceful music playing but nothing else.&nbsp; Is the TV dead (it feels as if it is)?&nbsp; I have attached a photo of what it looks like.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8602.jpeg" style="width: 1200px;"><img src="https://community.sony.co.uk/t5/image/serverpage/image-id/502283iA2FCC00A0CA5F094/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8602.jpeg" alt="IMG_8602.jpeg" /></span></P> Tue, 05 Aug 2025 16:40:49 GMT https://community.sony.co.uk/t5/android-tv/green-screen/m-p/3981010#M66092 smithers197 2025-08-05T16:40:49Z