topic Re: Sony Xperia E1 D2005 won't turn on and charge but... in E Series

Sony Xperia E1 D2005 won't turn on and charge but...

raven89 — Wed, 17 May 2017 04:21:02 GMT

my phone won't turn on and won't charge but.... i have notice when i plug it on a wall charger there is a green notification light flashing/blinking (5 to 10 times blinking). also my phone cannot be detected on my desktop or laptop. what should i do?

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Jonas — Wed, 17 May 2017 08:57:40 GMT

Hi @raven89, sorry to hear about your phone.

Have you tried to remove and reinsert the battery in your phone? If you have an SD card in your phone, try removing this and see if you are able to power on / charge your phone.

You can also make sure to charge the phone for at least 3-4 hours using the original charger that was included together with your phone using a wall socket or if you one of your friends, family members or colleagues also have an Xperia device you can ask them if you can borrow their charger.

If you still can't power on or charge your phone, try performing a software repair using Xperia Companion. Do note that this will delete any data stored on the internal storage of your phone and since it can't be powered on and unlocked, creating a backup is not possible.

Let me know how it went!

Re: Sony Xperia E1 D2005 won't turn on and charge but...

raven89 — Thu, 18 May 2017 05:58:07 GMT

i already try to insert new battery but still the same. i already did what you said. but when i trying the pc companion. it doesn't detecting my phone. only blinking/flashing green notification light only i see in my phone, what is the meaning of blinking/flashing green notification light? thank you in reponse on my question,

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Jonas — Thu, 18 May 2017 12:02:01 GMT

Hi again!

If you are using PC Companion I suggest that you try with Xperia Companion instead since PC Companion is longer supported.

Make sure that your phone is powered off and not connected to your computer when you start with the software repair.

The green lights mean that the the battery charge level is greater than 90%, however this should not be flashing/blinking, it should be a constant light when the phone is charging.

Let me know how it works after the software repair has been completed!

Re: Sony Xperia E1 D2005 won't turn on and charge but...

raven89 — Mon, 22 May 2017 02:20:07 GMT

when i'm charging my phone still it was flashing/blinking green led light notification. i tried to connect it in xperia companion by pressing volume down ( and also i try volume up) but still it don't detect my phone only flashing/blinking led light what i see and i cannot proceed to the next step. but i try experimenting with button(power button and volume up and down button.) when i plug my phone pressing power button and volume down before it vibrate, a bright green notification light show up and then it flash again a low green notification light. next i try to plug press volume up and power button before it vibrate then a blue notification show up and green notification light flashes again. i hope it will tells something on my phone. i like this phone very much. and thank you in reponse on my reply.

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Jonas — Tue, 23 May 2017 15:24:48 GMT

Thanks for the update!

Make sure that the phone is powered off when you start with the repair, the phone should not be powered on at any point during the software repair.

If you should experience the same behaviour when the phone is powered off, try using another USB port and/or USB cable and see if the software repair proceeds to the next step.

Keep me posted!

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Sony_xperia2 — Tue, 03 Apr 2018 14:25:32 GMT

I have the exact same problem expect I have a red light that flashes. Also I have charged the phone for almost 24hrs but still it doesn't connect to Xperia companion. When I connect the device it comes up as unrecognised. I don't know what to do now I can't even continue the recovery because the device is undetected. Is there any way of fixing this phone?

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Jonas — Tue, 10 Apr 2018 11:28:08 GMT

Hi @Sony_xperia2, sorry to hear about this.

Have you tried performing the software with the phone powered off and not connected to the computer at the start of the repair? You will then get some instructions on how to connect the device to your computer later on during the repair.

If you still can't perform the software repair, please get in touch with your Local support team and they will assist you further.

Keep me posted!

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Sony_xperia2 — Tue, 10 Apr 2018 12:09:41 GMT

Well it turns out I need to send the device to a repair centre.:smileysad:

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Jonas — Thu, 19 Apr 2018 13:11:24 GMT

Hi again @Sony_xperia2, sorry to hear that!

I hope everything works out for you and feel free to keep me posted on how it went!

Re: Sony Xperia E1 D2005 won't turn on and charge but...

friendofsony — Sat, 28 Sep 2019 11:01:04 GMT

You have the not so famous, qhsusb_bulk brick, like me and many other E1 owners.

The solution is pretty simple, but the hard part is find mmcblk0.img from a working phone.

Only Sony can help us sharing this file.

Is all explained here: link removed

Re: Sony Xperia E1 D2005 won't turn on and charge but...

Jonas — Tue, 01 Oct 2019 07:37:33 GMT

Hi @friendofsony,

I'm not quite sure that I understand your post, would it be possible for you to elaborate a bit?

Thank you.

Re: Sony Xperia E1 D2005 won't turn on and charge but...

friendofsony — Thu, 03 Oct 2019 18:31:22 GMT

You are not understand my post for 2 reason:

1) You deleted the link I posted, where all is explained in any detail.

2) Because the support is too lazy to try to use goggle and get some information about the "qhsusb_bulk" brick and give the right tools to their costumers to solve it.

Anyway I will try to post the link one more time: forum . hovatek . com / thread - 19721 . html (without any space).

A lot of Qualcomm equipped phones have this problem, but very few people know that.
Your smartphone can not turn on, can not charge, can not go in flash mode etc etc... only life signal are: red led when connected to pc, and "qhsusb_bulk" appear on connected device in windows.

Because the emmc is bricked, can not load the bootloader, and can do nothing.

Solution are only 2:
1) Recover the working mmcblk0.img for a working identical phone (is the emmc image) and follow the tutorial I linked.
2) Use a tool called QFIL (qualcomm flash image loader) but you need the rom in a format very rare to have (firehorse or something like that).