topic Re: Problem with adding pics to messages in E Series

Problem with adding pics to messages

Sharon3 — Mon, 07 Aug 2017 21:26:06 GMT

When in messaging on accessing gallery and clicking on photo to send by text... Message is coming up saying 'could not add item'. I have tried accessing gallery and clicking there to choose person to send pic to.. Same message.... I have saved to Google drive and tried to send from there... Same message. This problem only started today.

Re: Problem with adding pics to messages

Uliwooly — Mon, 07 Aug 2017 21:33:47 GMT

@Sharon3

If you are using the preloaded app, boot in >>> safe mode and try again

Re: Problem with adding pics to messages

Sharon3 — Mon, 07 Aug 2017 22:02:47 GMT

Tried thanks but still same message

Re: Problem with adding pics to messages

Uliwooly — Mon, 07 Aug 2017 22:15:43 GMT

@Sharon3

what kind of files are you trying to add?

Re: Problem with adding pics to messages

Sharon3 — Mon, 07 Aug 2017 22:31:30 GMT

Just as I said... Trying to click on photo in gallery and saying can't add file

Re: Problem with adding pics to messages

Uliwooly — Mon, 07 Aug 2017 23:11:08 GMT

@Sharon3

are the pictures taken with the phone?

where are they stored?