topic Re: Viber doesn't work on mobile data in M Series

Viber doesn't work on mobile data

Mai_209 — Sun, 06 Dec 2015 13:22:24 GMT

I've got m4 dual sim version. When I'm using viber with my mobile Internet, not with wi fi, it doesn't work! All the other apps do! I've checked the settings, app permissions.... Nothing helped

Topic edited by Rickard

Re: Viber problem

Uliwooly — Sun, 06 Dec 2015 18:45:23 GMT

@Mai_209

Are you on 3G or 4G? if not perhaps the data its too slow, also check if your carrier/network has blocked this service.

Do you have any antivirus or taskillers? stamina mode? battery apps? disabled background data on any app?

Re: Viber problem

Mai_209 — Sun, 06 Dec 2015 18:59:23 GMT

I'm on 3G. Have no anti-virus or taskillers. Stamina is off. Background data is on.

Re: Viber problem

Rickard — Mon, 07 Dec 2015 09:15:02 GMT

If it works over WiFi but not mobile data while other apps works on mobile data, it sounds like it's being blocked in the network by your operator.

What you can try is to remove the proxy from your internet settings and see if that helps under Settings -> Mobile -> Mobile networks -> Access Point Names. If this doesn't help, i recommend that you contact your operator for assistance.

Re: Viber doesn't work on mobile data

Mai_209 — Mon, 07 Dec 2015 09:24:32 GMT

The problem was in Internet settings. It was using wap protocol. My operator advised me to input settings manually. Now everything is fine.

Re: Viber doesn't work on mobile data

Rickard — Mon, 07 Dec 2015 09:29:14 GMT

I'm glad to hear that you got it solved

Re: Viber doesn't work on mobile data

Sonymanpro — Wed, 09 Dec 2015 07:03:54 GMT

I used Viber,

I would recommend Whats App instead,

It seems to work a lot better for me , works on data, and uses much less data than Viber!

Re: Viber doesn't work on mobile data

anurada — Sat, 07 Oct 2017 04:47:32 GMT

try to connect through an vpn

Re: Viber doesn't work on mobile data

ckho — Fri, 01 Mar 2019 22:20:31 GMT

how are you BLE TO USE IT PLEASE ELABORte i hVE THE SAME PROBLEM WITH 4G THE VIBER DOESNT WORK BUT ON WIFI IT DOES

Re: Viber doesn't work on mobile data

Uliwooly — Fri, 01 Mar 2019 22:51:27 GMT

@ckho

do you have unlimited data or is it limited to certain apps?

Re: Viber doesn't work on mobile data

ckho — Fri, 01 Mar 2019 23:01:03 GMT

I just solve mine! No thanks to but to myself

Go to your Setting

Internet Setting choose Mobile Network

chosse Access Point Names (APN)

click your provider

scroll down to APN Contol chose

IPV4 / IPV6

chose Roaming protocol change it to

Ipv4/IPV6