topic Re: Problem screen. HP on but screen blank. in Other/General

Problem screen. HP on but screen blank.

Mon, 28 May 2012 21:59:38 GMT

Hello Users of Xperia mini pro.. any idea what had happen to my phone? i cant see anything on my screen.. any help?

Re: Problem screen. HP on but screen blank.

Uliwooly — Mon, 28 May 2012 22:09:26 GMT

did you dropped it? did you spilled water on it?

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Re: Problem screen. HP on but screen blank.

Mon, 28 May 2012 22:13:56 GMT

umm.. I think I dropped it last time..spilled water not so sure.. maybe yes...my hand was wet lil bit. any idea how can i recover it? B4 this the screen was working but must play around with the slide, but now totally gone.. Ive tried to slide up n down.. nthg happen.. btw thanx for rplying..

Re: Problem screen. HP on but screen blank.

Uliwooly — Mon, 28 May 2012 22:19:06 GMT

if it was really wet then you should've put it inside a plastic bag filled with uncooked rice, does it vibrate? does it turn on (not the screen but the phone)? if it does, try to unlock it, does it vibrate?

does it charge when you connect it to the wall charger?

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Re: Problem screen. HP on but screen blank.

Mon, 28 May 2012 22:37:26 GMT

nope.. its not fully wet.. yup the phone vibrate. yes the phone is turn on. only that the screen only blank. ysterday the phone can charge, but today theres no orange light when charge.. umm..

Re: Problem screen. HP on but screen blank.

Uliwooly — Mon, 28 May 2012 22:43:44 GMT

if you get it to get the LED to turn on when you connect it to your computer then use SUS to repair it

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

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Re: Problem screen. HP on but screen blank.

Mon, 28 May 2012 22:50:30 GMT

Yes.. it light up when i connect to the computer.. theres orange LED on my phone.. so i need to download the SOS .. okay.. i try..

Re: Problem screen. HP on but screen blank.

Mon, 28 May 2012 22:56:06 GMT

sorry. SUS*

Re: Problem screen. HP on but screen blank.

Uliwooly — Mon, 28 May 2012 22:56:52 GMT

Let us know if it works

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Re: Problem screen. HP on but screen blank.

Mon, 28 May 2012 23:36:02 GMT

uliwooly, its still the same... nthg happen to my phone.. still blank.. totally blakc.. not working. but the phone is ON. only that the screen is blank.

Re: Problem screen. HP on but screen blank.

Uliwooly — Mon, 28 May 2012 23:57:06 GMT

the screen might be damaged, so you have two options

1) send it to sony repair center

http://www.sonymobile.com/global-en/support/contact-us/

2) replace it yourself, know that this will void your warranty and it might not be the LCD.

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Re: Problem screen. HP on but screen blank.

Tue, 29 May 2012 00:00:12 GMT

okay.. thank you very much for guiding me.. today i will send it to repair.

Re: Problem screen. HP on but screen blank.

Uliwooly — Tue, 29 May 2012 00:10:18 GMT

No problem I hope they fix it soon and is still covered

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