topic Re: Mp4 and mkv movies in Other/General

Mp4 and mkv movies

birdsunlimited1 — Fri, 16 Oct 2015 13:34:44 GMT

Why won't most of my mp4 movies play on my xperia sp? I have tried converting them to 720. They all play on PC. I am using MX player. Thanks

Re: Mp4 and mkv movies

xavinux — Fri, 16 Oct 2015 14:06:21 GMT

Hi @birdsunlimited

Please ,from your Home screen let´s try the following:

1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on MX player app
5. Tap Force stop -> Clear data.
6. Restart the phone.
Does this also happens if you play these videos with the native video player app of your device ?

Re: Mp4 and mkv movies

Uliwooly — Fri, 16 Oct 2015 16:57:25 GMT

@birdsunlimited

Transfer them with either PCC or better yet, Media Go

Re: Mp4 and mkv movies

birdsunlimited1 — Sun, 18 Oct 2015 12:13:06 GMT

Thanks for both suggestions but neither worked. When using MediaGo I end up with movies that apparently are typically 8 hours long that still don't play. When played all I get is a clicking noise and no picture same as when I converted them to mkv for instance. Any other ideas would be appreciated..

Re: Mp4 and mkv movies

birdsunlimited1 — Sun, 18 Oct 2015 22:37:38 GMT

However.... on further investigation it appears as though the movies will work without any conversionso long as they are in the internal memory as opposed to the sd card. So my question now is why can I play them on internal memory but not sd card and is this the same for everyone else?

Re: Mp4 and mkv movies

Uliwooly — Mon, 19 Oct 2015 22:45:19 GMT

@birdsunlimited

Test a different SD card, it might be corrupted.

Re: Mp4 and mkv movies

xavinux — Tue, 20 Oct 2015 18:00:25 GMT

Hi @birdsunlimited

I suggest you first run a backup of your SD card information and then try to format it with your computer. After doing this, mount the SD in your device again and check if problem persists. Keep us updated please.

Re: Mp4 and mkv movies

birdsunlimited1 — Wed, 21 Oct 2015 15:40:44 GMT

I tried reformatting but still had the same problem. However when I realised that the movies would play on the phones internal memory that made me look more closely at the sd card. I ran the program h2testw which proved that my 32gb class 10 card was in fact an 8gb class 6 fake. It appears as though most cards sold on ebay, and the like, are fake.. I since bought a 32gb sandisk card from a reputable supplier, tested using h2testw, which plays all the films without conversion..The hours I could have saved but for a couple of pounds..