topic Re: Bluetooth Pairing does not work in XA Series

Bluetooth Pairing does not work

Lekkiman — Wed, 04 Oct 2017 21:37:54 GMT

I have tried pairing with iOS and then Hands free on my vehicle. Neither works. I tried turning on Bluetooth tethering and started seeing a flicker of recognition on the iphone but no pairing with iOS. The vehicle will not pair. It will pair with a blackberry phone.

Re: Bluetooth Pairing does not work

CameronT — Thu, 05 Oct 2017 00:51:44 GMT

Hi @Lekkiman, welcome to the community. I am sorry to hear about this.

Do you have any issues connecting to other devices via bluetooth? Headphones or speakers for example?

Re: Bluetooth Pairing does not work

Lekkiman — Thu, 05 Oct 2017 00:59:49 GMT

It will pair with speakers. It will pair with a blackberry phone. It will not pair with a 2007 Toyota hands free or an iPhone. The blackberry and iPhone will pair with the Toyota hands free. The xperia recognizes the iPhone and vice versa but will not pair. The xperia requires organizes the hands free but won't pair.

Re: Bluetooth Pairing does not work

Lekkiman — Thu, 05 Oct 2017 01:02:22 GMT

Last sentence should read "The xperia recognizes the hands free but won't pair."

Re: Bluetooth Pairing does not work

CameronT — Thu, 05 Oct 2017 03:21:11 GMT

If it is pairing with some devices it would indicate there is no fault with the device, it could possibly be a compatibility issue.

Have you ever been able to pair it with those devices? Does it do the same thing in safe mode

Re: Bluetooth Pairing does not work

Tigger2 — Thu, 05 Oct 2017 21:12:54 GMT

I've got the same problem on a 2008 Honda Accord. My previous Xperia phone worked without any problem but my new XA1 is not recognised by the cars' bluetooth system, even though my phone recognises the Honda.

I've spoken to Honda who have advised that 'as the software of the Bluetooth Module can't be changed you will have to hope for a software update for the Phone so that it works with the Module'.

Has anyone any advise if there is such an upgrade?

Re: Bluetooth Pairing does not work

CameronT — Thu, 05 Oct 2017 23:11:41 GMT

Hmm, that's a bit tricky. It's not really logistically possible to update a phones firmware to be compatible with third party products, there's too many out there to test.

Our developers do read the forums though, so they will likely see this, but I cannot make any guarantees an update will rectify it.

I am sorry for the inconvenience this is causing you

Re: Bluetooth Pairing does not work

Lekkiman — Fri, 06 Oct 2017 23:07:08 GMT

I get the same problem in safe mode so this is the phones problem.

Re: Bluetooth Pairing does not work

ManicJim — Wed, 29 Nov 2017 09:40:29 GMT

I just "upgraded" to the XA1 (from the Aqua M4) and had the same issue with my 2010 Toyota Avensis. The Aqua M4 has always worked fine from day 1.

The XA1 was able to pair with an old Dell headset but unable to pair with the car. It never got as far as prompting for the PIN code in both cases.

I figured that as it didn't prompt for the PIN with the Dell headset (which uses the PIN 0000) then if I set the car's PIN code to 0000 it might also work. And it does. Once paired, it connects whenever I start the car - as it should.

As I only figured this out today I can't comment on the reliability of the connection over time but I'll report back if I find any issues.

Give it a try.

Possibly there's some coding error in the logic in the XA1 Bluetooth protocol that sends the PIN as 0000 before prompting the user to enter it. Something for Sony's developers to look into perhaps.

Re: Bluetooth Pairing does not work

Slyp98 — Thu, 30 Nov 2017 09:48:00 GMT

I have this problem also, I have a parrot mini kit Neo, it ha Been paired with the xa1 for the past 6 months, all of a sudden it will not connect, sometimes it will say connected but no connection is possible and most of the time it cannot even find the hands free even though I have cleared all connections and srarted from scratch very annoying all my other devices can find and connect to the parrot

Re: Bluetooth Pairing does not work

Lmac — Sun, 18 Feb 2018 06:32:16 GMT

Had the same problem with the bluetooth pairing to my Mazda cx9- several attempts with no luck. Tried the change of passcode to 0000 and it worked! Thanks for the suggestion.

Re: Bluetooth Pairing does not work

ColinG11 — Wed, 20 Jun 2018 16:44:06 GMT

I'm having the same problem with my Lexus RX400h. I tried changing the car's PIN to 0000 but sadly that did not seem to work ...