topic Re: Camera issue in XA Series

Camera issue

Prarr — Fri, 13 Oct 2017 10:18:29 GMT

Camera is not working properly, too slow after clicking the image it will take 4 to 5 sec to load

Re: Camera issue

najodleglejszy — Fri, 13 Oct 2017 10:21:52 GMT

@Prarr do you have your camera set to save photos to internal storage or the SD card?

Re: Camera issue

Prarr — Fri, 13 Oct 2017 10:27:56 GMT

Internal storage

Re: Camera issue

najodleglejszy — Fri, 13 Oct 2017 10:32:00 GMT

@Prarr can you boot into safe mode and check if the issue persists?

Re: Camera issue

Roadrunny76 — Fri, 13 Oct 2017 10:33:40 GMT

You can also try settings - apps - camera - force stop and see if it helps.

Re: Camera issue

Prarr — Fri, 13 Oct 2017 10:46:55 GMT

How to do safe mode boot, please guide me how to do that

Re: Camera issue

Prarr — Fri, 13 Oct 2017 10:48:45 GMT

How to do safe mode boot, please guide me

Re: Camera issue

najodleglejszy — Fri, 13 Oct 2017 11:02:14 GMT

@Prarr >>safe mode<<

Re: Camera issue

Prarr — Fri, 13 Oct 2017 11:06:03 GMT

Not working, I'm not getting reboot option

Re: Camera issue

najodleglejszy — Fri, 13 Oct 2017 11:08:11 GMT

@Prarr did you make sure to long press on the "power off" text on the screen?

Re: Camera issue

Prarr — Fri, 13 Oct 2017 11:13:27 GMT

It's not coming oly, any other alternate option

Re: Camera issue

Roadrunny76 — Fri, 13 Oct 2017 11:16:34 GMT

The option should be "Reboot to safe mode". What do you see exactly?

Re: Camera issue

Prarr — Fri, 13 Oct 2017 11:28:27 GMT

I'm not getting that option oly

Re: Camera issue

Prarr — Fri, 13 Oct 2017 11:32:49 GMT

I press the power button more than 2min, tht option is not coming

Re: Camera issue

najodleglejszy — Fri, 13 Oct 2017 11:36:40 GMT

@Prarronce again, long press the "Power off" text that appears on the display. NOT the button.

Re: Camera issue

Roadrunny76 — Fri, 13 Oct 2017 11:40:08 GMT

Keep power button pressed until a new screen with 3 options appears: Power off / Restart / Take screenshot. Keep pressed with your finger option "Power off" until "Reboot to safe mode" appears. Press OK.

Re: Camera issue

Prarr — Sat, 14 Oct 2017 04:41:49 GMT

Hi, I'm not getting that option, bcoz my screen getting off after long press

Re: Camera issue

Roadrunny76 — Sat, 14 Oct 2017 05:14:58 GMT

How do you usually restart your phone?

Re: Camera issue

Prarr — Sat, 14 Oct 2017 05:49:04 GMT

By pressing power button

Re: Camera issue

Roadrunny76 — Sat, 14 Oct 2017 05:55:14 GMT

And after you keep pressed the power button for 2-3 seconds, there is no new screen with 3 options?