topic Re: Bluetooth doesnt functioneren after software update in XA Series

Bluetooth doesnt functioneren after software update

Aad102 — Tue, 17 Oct 2017 21:57:04 GMT

Yesterday my Phone had an software update, Sony xperia xa1, and since ten the bluetooth wont work.

By switching it on, it immediatly shows an prompt. This Will be visible until You turn bluetooth off.

How to fix this problem?

Jake-SonyXperia — Wed, 18 Oct 2017 23:50:50 GMT

Welcome to the community,

I am sorry to hear about the Bluetooth issue, let's see if we can help.

In this case, the first step I suggest would be to boot the device into Safe mode to see if the problem continues.

Use hyperlink below.

Let me know how this gets on.

Aad102 — Thu, 19 Oct 2017 06:14:57 GMT

Tried in save mode, but the problem stays.

Yesterday I called with Nokia carecentre, their advice was waiting until a software fix was released or replace complete software.

A fix can take some time, I think replacing the software is the best option.

What do You think.

Stepik — Sun, 22 Oct 2017 19:10:24 GMT

Hi I got the same issue. Does not work in the safe mode either.

Aad102 — Sun, 22 Oct 2017 19:24:03 GMT

I recently backed up and then put on New software.

It now functions like New.

Took several hours, but im glad.

Stepik — Sun, 22 Oct 2017 22:32:29 GMT

Hi, can you specify what have you done? After the back up you did "factory data reset" or something else to make bluetooth work?

Thanks for details.