https://community.sony.co.uk/t5/xa-series/sony-xa1/m-p/3603211#M21362 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1146888">@Gurubel</A></P><P>if the phone has a protective case, remove it as it might be pressing the buttom, if not, then contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;to get it inspected.&nbsp;</P> Thu, 10 May 2018 00:58:21 GMT Uliwooly 2018-05-10T00:58:21Z https://community.sony.co.uk/t5/xa-series/sony-xa1/m-p/3603210#M21361 <P><STRONG><EM>Hello, I have a problem with my sony xa1 I just bought it and I just stopped working the button to lower the volume</EM></STRONG></P> Wed, 09 May 2018 17:40:33 GMT https://community.sony.co.uk/t5/xa-series/sony-xa1/m-p/3603210#M21361 Gurubel 2018-05-09T17:40:33Z https://community.sony.co.uk/t5/xa-series/sony-xa1/m-p/3603211#M21362 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1146888">@Gurubel</A></P><P>if the phone has a protective case, remove it as it might be pressing the buttom, if not, then contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;to get it inspected.&nbsp;</P> Thu, 10 May 2018 00:58:21 GMT https://community.sony.co.uk/t5/xa-series/sony-xa1/m-p/3603211#M21362 Uliwooly 2018-05-10T00:58:21Z