topic Re: Signal problem in XPERIA archive

Signal problem

Mon, 22 Nov 2010 09:02:37 GMT

I have been using aino for 3months...

Recently I found a serious problem in my mobile device

That is:

When I go into the elevator , It could not get through (normal situation)

But when I am out of the elevator,My aino still could not find any signal for transmisson

(this ocuurs everytime when I am out of the lift or somewhere such as ktv,restaurant and so on

if I turn off the cell the phone and then restart ,it could work again.

and it is the only way available to solve the problem.

so I just come here and ask for help

thx a lot...

ps:

I have another se model w810c,

I have tested several times to decide whether it is caused by the sim card and the network service center(China mobile) or not

The same problem does not exist on w810c

Re: Signal problem

Mon, 22 Nov 2010 15:34:49 GMT

The signal strenght of aino is not very strong..... my old k790i has more strenght than my aino....

Re: Signal problem

Mon, 22 Nov 2010 16:52:15 GMT

I used to have this phone and it happened to me too. I would recommend you to try updating the software of your phone and if it continues, you would have to restart the phone when this happens for you to fix it. Here is the link with the instructions on how to update: http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/aino?cc=gb&lc=en

Re: Signal problem

Tue, 23 Nov 2010 00:50:50 GMT

Thank you very much for your response..

but yesterday,I have my phone updated to the latest SW version R7BA084 using SE update service...

same problem remains...

And to restart phone nearly 20 times a day is not reasonable...

seems a boring problem...

Re: Signal problem

Tue, 23 Nov 2010 00:56:19 GMT

I think the intensity of signal of aino is terrific~,but I would like to point out that the signal searching mode is not very nice.

How can't it re-find any signal when I am going out of the elevator ?

Need I re-take the W810c for a long-time use?

Re: Signal problem

Tue, 23 Nov 2010 15:28:13 GMT

I understand your situation @aiyuanxin and I'm very sorry to hear that you are going through that. I recommend you to contact your local Sony Ericsson support to have it checked by a qualified technician and do the best we can with that handset. If you are in China, here is the contact information for your region:

Phone: 4008100000
Email: questions.CN@support.sonyericsson.com

If you are in another location, please reply back with the information so I can send you to the proper place.

Re: Signal problem

Wed, 24 Nov 2010 07:09:46 GMT

ok~

Sure I am in Tianjin , China.

I have known some information of the SE service center here.and I am going to contact with the qualified engineers to discuss the problem.

Thx a lot for your help~Have you a nice day~

Re: Signal problem

Wed, 24 Nov 2010 14:27:44 GMT

We are here to help. I hope you can fix that as soon as possible.