topic Re: No boot after update in XPERIA archive https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045025#M244420 <HTML><HEAD></HEAD><BODY><P>My Xperia Z was in this state too last night.</P><P></P><P>1. Launch "SONY PC Companion" without the phone.</P><P>2. Start "Support Zone".</P><P>3. Start "Phone Software Update". (Could not find the phone.)</P><P>4. Click on the link "repair my phone"</P><P>*Data will be lost on the phone's internal memory, SD card will be safe.</P><P>(Somewhere in the processes, it will ask you to install Sony Ericsson UpdateEngine.</P><P>Sony_Ericsson_Update_Engine_Setup-2.13.4.16.exe was downloaded.)</P><P>(Installed SE Update Engine and exit SONY PC Companion and restart Step 1 through 4.)</P><P>5. Following the rest of the on-screen instructions.</P><P>(Download Updates for all phones ... connect phone to PC while holding volume down.)</P><P></P><P>My Xperia Z is working again. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> Good luck!</P></BODY></HTML> Sun, 07 Apr 2013 08:08:34 GMT dcyttw 2013-04-07T08:08:34Z No boot after update https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045023#M244418 <HTML><HEAD></HEAD><BODY><P>Today I bought a Xperia Z. I installed the PC Companion application and it said there was an update available. So I did exactly as said on the instructions untill the "Finished" page showed.</P><P></P><P>It said to:</P><P></P><P>1- Disconnect USB cable</P><P>2- Remove battery</P><P>3- Replace battery and restart</P><P></P><P>Wel.... The battery cant be taken out so I skipped that part... </P><P></P><P>I left the phone a minute after the update was done, and I pressed the on-button a few secs. It gave a short vibration, backlite and showed the "SONY" logo in white letters. This disapeared and screen stayed black.</P><P></P><P>I waited 10minutes, as PC Companion said restarting after update might take a while. But still the phone only shows black screen. If now I press the on-button again, it does the same: Sony logo and black again.... Nothing... Nada...</P><P></P><P>After my FAIL Sony Satio I regretted to switch to another brand and with the XperiaZ i was hoping to have a good phone again... This just sucks donkeyballs.</P><P></P><P>Anything I can do?</P></BODY></HTML> Fri, 05 Apr 2013 23:53:07 GMT https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045023#M244418 Delcsaa 2013-04-05T23:53:07Z Re: No boot after update https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045024#M244419 <HTML><HEAD></HEAD><BODY><P>try this one. <A class="loading" href="http://www.sonymobile.com/global-en/tools/update-service/" title="http://www.sonymobile.com/global-en/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/update-service/</A></P></BODY></HTML> Sat, 06 Apr 2013 16:16:42 GMT https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045024#M244419 MarlonUk1 2013-04-06T16:16:42Z Re: No boot after update https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045025#M244420 <HTML><HEAD></HEAD><BODY><P>My Xperia Z was in this state too last night.</P><P></P><P>1. Launch "SONY PC Companion" without the phone.</P><P>2. Start "Support Zone".</P><P>3. Start "Phone Software Update". (Could not find the phone.)</P><P>4. Click on the link "repair my phone"</P><P>*Data will be lost on the phone's internal memory, SD card will be safe.</P><P>(Somewhere in the processes, it will ask you to install Sony Ericsson UpdateEngine.</P><P>Sony_Ericsson_Update_Engine_Setup-2.13.4.16.exe was downloaded.)</P><P>(Installed SE Update Engine and exit SONY PC Companion and restart Step 1 through 4.)</P><P>5. Following the rest of the on-screen instructions.</P><P>(Download Updates for all phones ... connect phone to PC while holding volume down.)</P><P></P><P>My Xperia Z is working again. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.co.uk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> Good luck!</P></BODY></HTML> Sun, 07 Apr 2013 08:08:34 GMT https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045025#M244420 dcyttw 2013-04-07T08:08:34Z Re: No boot after update https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045026#M244421 <HTML><HEAD></HEAD><BODY><P>It helped:smileyplus:</P><P>But all info, photos and other private stuff deleted</P></BODY></HTML> Tue, 09 Apr 2013 13:19:20 GMT https://community.sony.co.uk/t5/xperia-archive/no-boot-after-update/m-p/3045026#M244421 drugan77 2013-04-09T13:19:20Z