topic Re: Google Play service error message in XPERIA archive

Google Play service error message

siddub221 — Mon, 08 Apr 2013 03:24:19 GMT

Sir,

I have bought sola 3 months back, i have restored the data, after that restoring the data , google play service is not working ,

i have clear cache on apps manager, factory setting and every thing i have done, but nothing has really helped me to get the problem fixed.

I am using wifi and mobile data, in both way same problem is coming:

i have done :

clear cache&data on google play store:

clear cache & data google services framework:

factory reset:

Please please help me in getting problem solved ,

other wise tell me how to get the phone completely to factory reset hard reset:

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 03:31:44 GMT

open the browser or chrome and go to time.gov (on your xperia u) does it work?

Don't forget to mark the Correct Answers & Helpful Answers

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 03:55:00 GMT

Its working on browser .. and every that uses internet is working except google play store

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 04:06:10 GMT

that's quite odd

settings > data usage > google play store make sure you have NOT disabled background data

or you can repair your phone with SUS

SUS

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 04:18:11 GMT

tried this wat also , but still the problem not resolved

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 04:19:26 GMT

can you post a screenshot of the issue? also do you have @gmail.com or @googlemail.com

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 04:29:57 GMT

i have gmail account , i am using it for google store ...

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 04:32:50 GMT

does this happen with both wifi and data? do you have any antivirus? taskillers? battery apps?

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 04:35:19 GMT

yes it happens in both wifi and data ,

i dont have any app killer or anti virus or any battery apps

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 04:41:12 GMT

try this

on your computer go to play.google.com > sign in > can you download apps?

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 04:43:22 GMT

yes, in this way it is working , i am able to download the apps from computer and then connect it through only data on phone ,

but this is not always possible right?

so , needed a permanent solutions for this problem

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 04:47:26 GMT

ok do this

1st backup your phone

2nd repair your phone with SUS

3rd uninstall mcafee

4th do NOT restore any settings

5th do not install any taskiller, antivirus, battery apps, ram apps

check if you can download apps from the play store

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 04:47:37 GMT

yes, i tried this way it is working i am able to download apps, but

i cant do it every time with system right ,

so needed a permanent solutions for phone itself

waiting for your answer

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 04:49:48 GMT

sir,

i have done this one already but still it was not working .. ,

i have repaired phone by using SUS already ,

but the problem remains same ...

i think i need to reinstall OS , do u know how to do

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 05:09:05 GMT

using SUS that's how you repair/reinstall Android

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 05:11:19 GMT

i have first back up the data from it and then i repair using the sony pc comapanion which is supported for xperia sola ,

in the update/repair , i chooose to repair the phone and i reparied by fallowing the instructions

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 05:18:27 GMT

try with SUS not PCC

SUS

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 05:36:35 GMT

I will try to do in that way , and get you back , thank you

Re: Google Play service error message

siddub221 — Mon, 08 Apr 2013 06:02:49 GMT

tried this way also, not working sir...

Re: Google Play service error message

Uliwooly — Mon, 08 Apr 2013 06:04:36 GMT

lets try one more thing, create a new gmail account, enter it on the phone and check if that allow you to download apps.