topic Re: Phone does not call in XPERIA archive

Phone does not call

ozasami1 — Mon, 25 Mar 2013 07:01:02 GMT

Hi, when I try to make phone calls, sometime it doesnt work.

I choose who ever I wanna make a phone call but the screen does not change as it was before (I can see all the contact list).

And after about 20 seconds, it starts rining and can make a phone call.

I went to a technical centre to show this problem but it didnt happen there so they refuse to even look at it.

What can I do to make my phone fixed?

The trickey part is that it doesnt happen all the time but it does happen maybe 3 out of 5 times.

I have been very unhappy with Xperia S. There are other issues too.

Sorry but I will not recomende Sony smart phone to anyone now...

Re: Phone does not call

Uliwooly — Mon, 25 Mar 2013 07:02:35 GMT

clear all the call logs, sms and mms

if you don't want to lose it all backup everything

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Phone does not call

Uliwooly — Mon, 25 Mar 2013 07:02:55 GMT

you can repair your phone

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

Re: Phone does not call

ozasami1 — Mon, 25 Mar 2013 07:08:46 GMT

Thanks, I will install those software and try to fix it.:smileyhappy:

Re: Phone does not call

ozasami1 — Mon, 25 Mar 2013 21:47:21 GMT

I user update service and the problem seemed fixed.

But now I got another problem. I unchecked Auto-rotate screen but if the phone is connected to a charger, it auto rotate main menu when I am laying down while using the phone.

How can I fix this problem?

Re: Phone does not call

ozasami1 — Mon, 25 Mar 2013 21:55:47 GMT

I disabled liveware manager and it seems be working now.

Thanks for your help:smileyhappy:

Re: Phone does not call

Uliwooly — Mon, 25 Mar 2013 21:56:27 GMT

I don't think you can change that

Re: Phone does not call

Uliwooly — Mon, 25 Mar 2013 22:04:34 GMT

excellent

Re: Phone does not call

ozasamii — Mon, 08 Apr 2013 06:59:53 GMT

HI I still have same error. I re-updated my phone twice but it doesnt seem to be fixed.

I really have no idea what to do.

Re: Phone does not call

Uliwooly — Mon, 08 Apr 2013 07:04:18 GMT

get a new SIM card

Re: Phone does not call

ozasamii — Mon, 08 Apr 2013 08:59:49 GMT

I can sometime answer and make a phone call but not all the time. I am thinking its software problem.

WHY doesnt SONY people answer this issue???

Re: Phone does not call

Uliwooly — Mon, 08 Apr 2013 14:19:39 GMT

contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/