https://community.sony.co.uk/t5/xperia-archive/xperia-v-cracked-screen/m-p/3147573#M323535 <P>Hi<BR /><BR />I bought a SONY experia Z in February 2013 still under warranty.</P><P><BR />The phone didn't drop at all, suddenly thin hairline cracks started to appear on screen.<BR /><SPAN style="line-height: 14px;">When I googled, i could find may users having the same issue.</SPAN><BR /><BR />Service centre guys are claiming it to be a physical damage and charging for it.<BR /><BR />Had it been a phyical damage , it wouldnt hv been for so many users and i claim it to a manufacturer defect<BR /><BR />I heard for some cases the service center is able to take it into warranty.</P><P>Could you please help on this, i want the repairing services to be taken under warranty.</P><P><BR />Regards<BR />Zahra M.<BR />+852 65367691</P><P>zahramga@gmail.com</P><P>Hong Kong</P> Tue, 26 Nov 2013 11:35:07 GMT zahramga 2013-11-26T11:35:07Z https://community.sony.co.uk/t5/xperia-archive/xperia-v-cracked-screen/m-p/3147573#M323535 <P>Hi<BR /><BR />I bought a SONY experia Z in February 2013 still under warranty.</P><P><BR />The phone didn't drop at all, suddenly thin hairline cracks started to appear on screen.<BR /><SPAN style="line-height: 14px;">When I googled, i could find may users having the same issue.</SPAN><BR /><BR />Service centre guys are claiming it to be a physical damage and charging for it.<BR /><BR />Had it been a phyical damage , it wouldnt hv been for so many users and i claim it to a manufacturer defect<BR /><BR />I heard for some cases the service center is able to take it into warranty.</P><P>Could you please help on this, i want the repairing services to be taken under warranty.</P><P><BR />Regards<BR />Zahra M.<BR />+852 65367691</P><P>zahramga@gmail.com</P><P>Hong Kong</P> Tue, 26 Nov 2013 11:35:07 GMT https://community.sony.co.uk/t5/xperia-archive/xperia-v-cracked-screen/m-p/3147573#M323535 zahramga 2013-11-26T11:35:07Z https://community.sony.co.uk/t5/xperia-archive/xperia-v-cracked-screen/m-p/3147574#M323536 <P>I'm sorry to hear about this. I suggest that contact your local support team to raise this and check if this can be repaired within warranty.</P> <P><A href="http://www.sonymobile.com/global-en/support/contact-us/contact-info/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/support/contact-us/contact-info/</A></P> Tue, 26 Nov 2013 12:43:56 GMT https://community.sony.co.uk/t5/xperia-archive/xperia-v-cracked-screen/m-p/3147574#M323536 Johan 2013-11-26T12:43:56Z