topic Re: Need help! Having problems with two items, application settings and backup & restore. in XPERIA archive

Need help! Having problems with two items, application settings and backup & restore.

Mon, 06 Dec 2010 11:09:50 GMT

1) In application settings I am missing Unknown Sources and PC companion installation; I can only see Manage applications and Development.

2) When downloading backup & restore application from and tap to install the file it gives me the following warning (For security, your phone is set to block installation of applications not sourced in Android Market), I can only tap on (OK), it does not give me the option to tap on setting or cancel.

Re: Need help! Having problems with two items, application settings and backup & restore.

Q2000 — Mon, 06 Dec 2010 12:56:51 GMT

Is your phone branded and what phone are you running.

Re: Need help! Having problems with two items, application settings and backup & restore.

Mon, 06 Dec 2010 14:11:38 GMT

Hey @snowman3501,

This is because you have a branded AT&T phone and these settings were removed in this particular version of the X10.

Re: Need help! Having problems with two items, application settings and backup & restore.

Mon, 06 Dec 2010 23:07:49 GMT

so can the att customers never update?

Re: Need help! Having problems with two items, application settings and backup & restore.

Tue, 07 Dec 2010 15:36:37 GMT

Hey @josh21wells,

Here is the official statement from Sony Ericsson USA: http://www.facebook.com/SEUSA?v=app_134707329918074

Hi,

Many of you are aware that we are currently in the midst of rolling out a software update for the Xperia™ line of handsets. We'd like to take a moment to address your questions about how and why an update is made available.

One factor in determining a software update is when a country first received the handset. The Xperia™ X10 has been available in some countries since March 2010 and they are also the first to receive the update. The U.S. received the X10 in August 2010 and will receive the update after the initial countries.

The second and more impactful factor of the timeline addresses the technical requirements that must be met in order for an update to take place -- no matter which country you live in. Unfortunately, we have no control of that timeline factor. Those requirements are provided to us and we work hard to meet and test them as quickly as we can. In the U.S., the testing process is especially rigorous, and can take months to complete, which is why we cannot announce the timing for availability of the X10 update in the U.S. It's not that we don't want to; it's that the timing is undefined until such testing is completed.

We hear and understand your frustration. We too want you to enjoy the most out of your Sony Ericsson products. We promise to keep you updated on where we are in the process moving forward as more information is ready to be made public. Please stay tuned to this Facebook tab!