topic Re: Condensation/Moist Camera lens Xperia ZR in XPERIA archive

Condensation/Moist Camera lens Xperia ZR

matalinaw — Tue, 15 Apr 2014 17:58:19 GMT

Hey guys, i would just like to ask if what i experienced with my phone was normal, yesterday i went for a swim, used my phone to take underwater photos and swim while holding my phone. after a while, i noticed that my front camera had moist on it, so i took my phone out of the water. after 2 hrs, i noticed that the back camera has now moist too. this morning, i managed to get rid of the moist by simply opening the flaps. within minutes the moist was gone. note that i did not submerge my phone for a long time, the longest maybe was 20-30 seconds. and i did not dove deeper than 5feet. i just wanna ask if what happened to me was normal? my phone is working well. no damages, just the moist on the camera lenses. thanks in advance!!

Re: Condensation/Moist Camera lens Xperia ZR

adgher — Wed, 16 Apr 2014 03:37:45 GMT

This mean that water enter into your phone

Re: Condensation/Moist Camera lens Xperia ZR

matalinaw — Wed, 16 Apr 2014 07:26:24 GMT

if water did enter, why is my phone working perfectly well?im just worried why there is moist on camera lens. but then i just opened the flaps and the moist was gone.

Re: Condensation/Moist Camera lens Xperia ZR

Sam — Thu, 17 Apr 2014 03:31:16 GMT

This does sound like moisture of some description has entered the handset, though it does sound like it was very small amount. It would likely be worth having your handset checked so please contact your local Xperia Care team to have this arranged.

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Re: Condensation/Moist Camera lens Xperia ZR

Delihente — Wed, 30 Apr 2014 07:11:39 GMT

I dropped my ZR about 3-4 Feet (Such stupidity), afterwards, I decided to test its waterproof ability if it still working, and to my surprise, it is still working, but just like the asker's problem, my phone's camera showed some moisture on the back camera lens/cover and also in the LED cover AFTER some time (not during the water test, it showed after 5-30 minutes), still, my phone is working properly without any problems. I would like to ask what can I do about this? I Live in the Philippines and I wonder if you do have some repair centers/test centers here, thanks!

BTW, the litmus papers on the phone remain white (No water has entered, I think), and the moisture/condensation goes away if I open the flaps for a few minutes, BUT, every time I test it again, the condenstation/moisture starts to show again, does this mean that some small amount of water is entering my device? (Which I doubt because, from what I have seen from disassembly guides of ZR, the Back camera is surrounded by the main Motherboard)

Re: Condensation/Moist Camera lens Xperia ZR

Sam — Wed, 30 Apr 2014 23:42:03 GMT

You would be best to contact your local Xperia Care team so that they may assist in arranging an assessment of your handset through an authorised repair agent.

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Re: Condensation/Moist Camera lens Xperia ZR

matalinaw — Sat, 03 May 2014 05:17:12 GMT

i tried to submerge my zr onto the water again, fortunately, no moist was present on it. unlike my original post. i think it is because of the water pressure, or the chlorine or something.

Re: Condensation/Moist Camera lens Xperia ZR

BiswajitZ — Sat, 03 May 2014 13:40:24 GMT

Its a common problem for all. I have also experienced moist lens few months back. Since then I cant believe my phone to be water resistant. Sad but true

Re: Condensation/Moist Camera lens Xperia ZR

Sam — Mon, 05 May 2014 00:32:43 GMT

@BiswajitZ - If you wish to be certain you can contact your local Xperia Care team to arrange for an assessment.

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Re: Condensation/Moist Camera lens Xperia ZR

andkrist76 — Mon, 07 Jul 2014 22:04:14 GMT

dear all,

i just try update my probelm that's camera lens xperia z ( C6602 & C6603 ) have " CONDENSATION" after get phone from hot temperature to cold ( outside to inside home with aircond ), or ( in cold place to warm ) or ( drop in to water, after rain, swim, etc )

sorry B coze i try all that's condition to makesure what's a problem??

all same " CONDENSATION " on lens camera back & front.

my solution came with best result this night.

TURN OFF the phone, CLOSE ALL FLIP, put IN PLASTIC BAG " just plastik in my kitchen", and PUT / KEEP / SAVE ON RICE about 5 HOUR ( before sleep at 01 am to 5 am ) better SILICA GEL ( i don't have silica gel ).

WHEN I CHECK, CONDENSATION WAS GONE , and phone lens nice view, nice take ficture again..

i olso try with handdryer with open all flip or not that all, used fire / heating , but just stay good / clean for about 1 ~ 3 minutes . after condensation again.

hope this will help all yours problem.

Re: Condensation/Moist Camera lens Xperia ZR

Sam — Tue, 08 Jul 2014 01:42:41 GMT

@andkrist76 - If you intend to dry the phone yourself, please refrain from using a hair dryer or anything of this nature as the excessive heat can cause severe damage to your handset.

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Re: Condensation/Moist Camera lens Xperia ZR

hyperplus — Thu, 30 Apr 2015 17:03:51 GMT

Had the same camera condensation issue.

Fixes:

- Opening the tabs worked for me. Took about 2hrs to free up.

- Rice in sealed plastic bag over night sounds like a great idea.

Try none invasive ideas.

Stay away from:

- Heat guns, too hot.

- Blower to much wind power.

Cause:

Was in a hot tub and the phone was out in the chair playing music. The location was an enclose (cave style) but had an ok ventilation. Seems the area was hot enough or just Orlando is to humid for this phone.

I noticed when the photos where coming out blurry and there it was, the white cloud.