https://community.sony.co.uk/t5/xperia-archive/call-problem/m-p/3283384#M421069 <P>Try performing a system repair as this will often fix issues - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Fri, 19 Sep 2014 20:04:49 GMT Thommo 2014-09-19T20:04:49Z https://community.sony.co.uk/t5/xperia-archive/call-problem/m-p/3283383#M421068 When i receive a call when i slide to answer the call the phone hangs!!! Fri, 19 Sep 2014 19:27:08 GMT https://community.sony.co.uk/t5/xperia-archive/call-problem/m-p/3283383#M421068 osk 2014-09-19T19:27:08Z https://community.sony.co.uk/t5/xperia-archive/call-problem/m-p/3283384#M421069 <P>Try performing a system repair as this will often fix issues - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Fri, 19 Sep 2014 20:04:49 GMT https://community.sony.co.uk/t5/xperia-archive/call-problem/m-p/3283384#M421069 Thommo 2014-09-19T20:04:49Z