topic Re: camera problem in XPERIA archive

camera problem

haggi — Tue, 28 Oct 2014 20:47:55 GMT

The camera hangs almost every time I try to take pics! Have reset the phone but that didnt help neither did clearing the cash memory!

I know that I'm not the only one with this problem so please come up with a solution!

Re: camera problem

_alexdon_ — Tue, 28 Oct 2014 21:59:51 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: camera problem

haggi — Wed, 05 Nov 2014 06:00:42 GMT

No it didn't help att all! The problem started with The kitkat update!

Re: camera problem

_alexdon_ — Wed, 05 Nov 2014 11:14:55 GMT

In this case,you should have your device examined:

http://www.sonymobile.com/global-en/support/contact-us/

Re: camera problem

DennyM — Sat, 08 Nov 2014 11:56:11 GMT

Works for me!

Re: camera problem

reemus — Sun, 09 Nov 2014 08:04:48 GMT

Most of the time when I want to that a picture. After the Foto is taken the image frees the focus square is staying Bleu. I have tried to switch from SD to intern saving. It only works wen I restart my phone then it coms back... At a few ours.